JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Soft Service Executive - Facilities Position Overview The Housekeeping Executive is responsible for overseeing and managing all housekeeping operations within the facility to ensure the highest standards of cleanliness, hygiene, and presentation. This role involves supervising housekeeping staff, coordinating cleaning schedules, managing vendor relationships, and ensuring compliance with health and safety regulations while maintaining cost-effective operations. Key Responsibilities Operational Management Oversee daily housekeeping operations across all facility areas including offices, restrooms, common areas, conference rooms, and exterior spaces. Develop and implement efficient cleaning schedules and Standard Operating Procedures (SOPs) to maintain consistent quality standards. Conduct regular inspections to ensure compliance with cleanliness standards and identify areas requiring attention or improvement. Coordinate deep cleaning activities, specialized cleaning projects, and periodic maintenance tasks. Team Leadership and Supervision Supervise and manage housekeeping staff, providing clear direction, training, and performance feedback. Develop work schedules ensuring adequate coverage across all shifts and facility areas. Conduct regular team meetings to communicate expectations, address concerns, and promote continuous improvement. Monitor staff productivity and performance, implementing corrective actions when necessary. Vendor and Inventory Management Manage relationships with third-party housekeeping service providers, ensuring contract compliance and service quality. Monitor inventory levels of cleaning supplies, equipment, and materials, coordinating timely procurement. Evaluate and recommend cleaning products and equipment that balance effectiveness, safety, and cost-efficiency. Negotiate contracts and pricing with suppliers to optimize operational costs. Quality Assurance and Compliance Implement and maintain quality control systems including inspection checklists and audit procedures. Ensure compliance with health, safety, and environmental regulations including OSHA standards and local requirements. Maintain Material Safety Data Sheets (MSDS) for all cleaning chemicals and ensure proper handling protocols. Address complaints and service requests promptly, implementing corrective measures to prevent recurrence. Budget and Cost Management Develop and manage the housekeeping department budget, tracking expenses and identifying cost-saving opportunities. Prepare regular reports on operational costs, staffing levels, and service metrics. Analyze consumption patterns and implement initiatives to reduce waste and improve efficiency. Emergency Response and Special Projects Respond to emergency cleaning situations including spills, accidents, or unexpected events requiring immediate attention. Coordinate housekeeping support for special events, conferences, or facility activities. Participate in facility improvement projects, providing input on housekeeping requirements and standards. Qualifications Required Bachelor's degree in Facility Management, Hospitality, Business Administration, or related field, or equivalent combination of education and experience. Minimum 3-5 years of housekeeping management experience in commercial facilities, corporate offices, or hospitality environments. Proven track record of managing teams and delivering high-quality housekeeping services. Strong knowledge of cleaning chemicals, equipment, and best practices. Understanding of health and safety regulations related to housekeeping operations. Proficiency in Microsoft Office Suite and facility management software. Preferred Professional certification in Facility Management (CFM, FMP) or related credentials. Experience with green cleaning practices and sustainability initiatives. Knowledge of LEED or other green building standards. Experience managing vendor relationships and contract negotiations. Six Sigma or Lean management training. Essential Skills and Competencies Strong leadership and team management abilities with the capacity to motivate and develop staff. Excellent organizational and time management skills with ability to prioritize competing demands. Detail-oriented approach with commitment to maintaining high standards. Strong communication skills, both written and verbal, for interacting with staff, vendors, and facility occupants. Problem-solving mindset with ability to address issues proactively. Customer service orientation with focus on occupant satisfaction. Budget management and cost control capabilities. Ability to work flexible hours including occasional evenings or weekends as needed. Physical Requirements Ability to walk and stand for extended periods during facility inspections. Capability to lift up to 25 pounds occasionally. Ability to climb stairs and access all facility areas for inspection purposes. Comfortable working in various environmental conditions including temperature variations. Working Conditions This position operates in a professional office facility environment with regular inspections throughout all building areas. The role requires flexibility to respond to urgent situations and may occasionally require work outside standard business hours to address emergency situations or support special events. Location: On-site –Pune, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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