Overview of the Role:
The Legal Privacy Analyst will serve as the first point of contact for incoming privacy and data protection requests submitted to various client mailboxes. This role involves triaging user requests, applying appropriate macros based on inquiry type, providing self-service guidance, and escalating complex matters to the appropriate internal teams.
Essential Duties and Responsibilities:
- Triage and respond to privacy requests using client's macro system to address data access requests, opt-out requests, email unsubscribes, privacy policy questions, and general data protection inquiries
- Guide users through self-service solutions for account deletion, data downloads, email changes, 2FA issues, and privacy settings adjustments
- Process account deletion confirmations - the primary action involving confirming user identity/intent and routing tickets to the daily bulk account deletion queue for processing
- Identify and flag regulator requests for immediate escalation to the DPO team
- Redirect specialized requests to appropriate teams including Customer Experience, Trust & Safety, Copyright, and Legal as needed
- Apply appropriate closure protocols for spam, resolved issues, or situations requiring no further action
- Maintain appropriate security, confidentiality, and discretion.
What You’ll Bring:
- Minimum of 2 years' experience in legal compliance, law enforcement support, privacy operations or similar role
- Strong understanding of user privacy, data, legal terminology and documentation
- Excellent attention to detail and critical thinking skills
- Proficiency in data extraction and management
- Outstanding written and verbal communication skills
- Ability to maintain confidentiality and handle sensitive information
- Experience with case management or ticketing systems
Preferred:
- IAPP certification: CIPP/US, CIPP/E, etc.
- Paralegal certification or experience
- Familiarity with international privacy laws such as the GDPR and CCPA.
- Experience working with technology companies or online platforms
- Background in content moderation or trust and safety operations
We currently hire remote employees from the following states in which we are licensed: CA, CO, CT, DC, ID, MA, MI, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA
We hire qualified candidates who are legally eligible to work in the United States. However, we are not able to sponsor visas.
Why IP House:
IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.
Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.
We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.
Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.
IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.
About IP House
At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.
With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.