Position Summary
Swingtech Consulting is seeking an ISO 9001 Quality Management Advisor to lead quality documentation and provide expert guidance on international documentation and quality-management standards for a federal professional services program.
The selected candidate will identify, analyze, and resolve problems that may affect service quality and will support development, implementation, and continuous improvement of quality management processes and documentation.
Responsibilities
- Lead development, review, and maintenance of ISO-related quality documentation.
- Apply international documentation and quality-management standards to program operations.
- Support implementation and maintenance of an ISO-aligned quality management system.
- Identify, analyze, and resolve problems that could affect service quality.
- Conduct quality reviews, process assessments, gap analyses, and root-cause analyses.
- Develop or review quality plans, procedures, process documentation, and corrective actions.
- Apply Lean Six Sigma methods to improve service quality and operational efficiency.
- Advise program leadership and federal stakeholders on quality risks and improvement opportunities.
- Monitor quality issues and support corrective and preventive actions.
- Promote continuous improvement across program operations.
Minimum Qualifications
- Minimum 10 years of specific relevant experience.
- Master’s degree in a related field or 16 years of experience.
- Demonstrated expertise with ISO practices, quality management, and international documentation standards.
- Experience leading development or maintenance of ISO-related documentation.
- Experience identifying, analyzing, and resolving problems affecting service quality.
- An ISO-related credential.
- A Lean Six Sigma credential.
Summary of Benefits
- 15 PTO days
- 11 paid holidays
- Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
- Dental Insurance with no age limit orthodonture.
- Vision Insurance through EyeMed in and out of network coverage.
- Short Term and Long-Term Disability coverage with 100% premium support,
- Life insurance and AD&D with 100% premium support
- Supplemental Life Insurance
- Critical Care and Accident Insurance availability
- Pet Insurance through Nationwide
- Employee Assistance Program
- 401k with enrollment from day one. 4% deferral by company.
- $1500 Annual Training Budget
- $1500 Referral bonus
- Eligibility for annual merit and discretionary bonus
- Flexible work arrangements
Equal Opportunity Employer Minority/Female/Veterans/Disabled
About Swingtech
Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long-term success for our clients and our team.