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Senior Systems Engineer
Overview
As a partner in Otterbein’s mission to enrich individual life journeys for all, we are seeking a Senior Systems Engineer to support and optimize our enterprise technology environment. This role is responsible for managing on-premises and cloud-based infrastructure, ensuring reliable, secure, and scalable systems that support employees, residents, and operational teams across the organization.
This role will play a key role in administering Microsoft technologies, including Microsoft 365, Entra ID, Intune, Azure, Windows Server, and virtualization platforms. This position partners closely with IT team members and business leaders to deliver exceptional technology services, improve operational efficiency, and support ongoing digital transformation initiatives.
Key Responsibilities
- Administer and maintain enterprise infrastructure, including Windows Server environments, virtualization platforms, storage systems, and cloud services.
- Manage and optimize Microsoft 365 technologies, including Exchange Online, SharePoint Online, Teams, OneDrive, and related services.
- Support identity and access management through Microsoft Entra ID, including user provisioning, permissions, and group management.
- Manage endpoint devices through Microsoft Intune, including device deployment, configuration, application management, and policy enforcement.
- Administer Azure resources and support cloud migrations, hybrid environments, and infrastructure modernization efforts.
- Develop and maintain automation solutions using PowerShell and other Microsoft technologies to improve efficiency and system performance.
- Provide advanced technical support, troubleshoot complex system issues, and participate in on-call support as needed.
- Maintain system documentation, operational standards, and disaster recovery processes to ensure business continuity.
Qualifications/Requirements
- Bachelor’s degree in Information Technology, Computer Science, a related field, or equivalent work experience and certifications.
- Minimum of 3 years of experience administering enterprise systems, infrastructure, or cloud platforms.
- Strong experience with Windows Server, Active Directory, Microsoft 365, and virtualization technologies.
- Experience supporting enterprise infrastructure in a multi-site environment.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Ability to manage multiple priorities while delivering exceptional customer service.
Preferred Qualifications
- Experience with Microsoft Entra ID, Intune, Azure, and Microsoft Purview.
- Experience working in hybrid cloud environments and identity management platforms.
- PowerShell scripting and automation experience.
- Healthcare, senior living, or multi-site organization experience preferred.
- Ability to live and work in Ohio, Michigan, or Indiana.
Why Join Otterbein?
At Otterbein, technology plays a critical role in supporting our mission and the people we serve. As a Systems Administrator, you'll have the opportunity to work with modern Microsoft technologies, contribute to cloud transformation initiatives, and collaborate with a dedicated team focused on delivering exceptional service and innovation across the organization.
Join a mission-driven organization where your expertise helps create reliable technology experiences that empower employees, support residents, and strengthen communities.
Benefits
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.