eurOptimum is looking for highly skilled Project Coordinator. This position requires excellent customer service and strong organizational skills. This person will manage day-to-day requirements on key accounts along with coordinating all phases of multiple projects on such accounts, from quotations and design recommendations to final installation, ensuring customer service standards are maintained and client’s needs satisfied.
This role is a hybrid role working 3 days in the office; however, in the first few months the Project Coordinator will find themselves spending more time in the office where they will learn the most and receive hands-on training.
Role and Responsibilities:
- Execute full-cycle project coordination including assisting with design, manufacturing details and specifications, installation planning and coordination, and after sales service;
- Assist the department with quoting and estimating by gathering information, specifications, and related documents; and identifying labor, material, and time requirements;
- Provide high level customer service to internal and external stakeholders and ensure customer service standards are maintained and client’s needs are satisfied;
- Manage high profile clients and projects;
- Be process oriented and able to manage and organize a high volume of paperwork;
- Cultivate long-term relationships with external and internal clients;
- Perform additional duties and functions as delegated by department management.
Experience:
- 2+ years’ experience in a Project Assistant/Coordinator role coupled with a high level of Customer Service;
- Bachelor’s Degree or equivalent with a focus in Project Management, Interior Design or Architecture, is advantageous;
- Excellent organizational and time management skills – you must be able to handle multiple tasks simultaneously and prioritize effectively;
- Strong practical knowledge, including an understanding of technical drawings, floor plans, manufacturing processes, and various materials including acrylic, vinyl and metal;
- Advanced interpersonal, communication, and relationship building skills;
- Knowledge of AutoCAD, scaling and measurement strongly preferred;
- Exceptional customer service skills – you must possess a positive and good attitude with the ability to maintain good communication with team members, clients, and vendors;
- Advanced knowledge of Microsoft Excel and proficient knowledge with a CRM system, preferably NetSuite;
- Strong analytical ability, resourcefulness and problem solving skills;
- Flexible attitude, ability to learn quickly and perform well under pressure.
You will also be part of a dynamic team with individuals who are driven, smart and hardworking. At eurOptimum, you will be encouraged to think outside of the box and you will be part of a truly successful team.
eurOptimum offers a comprehensive compensation package including: a base salary, annual bonus and three weeks’ vacation, extended group health benefits, as well as an RRSP matching program.
If you would like to considered, please apply with your resume and cover letter. We thank you all for your interest, however only applicants being considered for the role will be contacted.
If you require any assistance with your application, navigating our website or have further questions, please contact our team at [email protected].