Your mission
- Raising, closing and managing notices/permits from end to end including start/stop, PMR, variations, recording excavations etc and completing safe dig prints
- Processing TTR’s,TTRO and TTRN applications (depending on which projects working on across NI/GB) to various Highways Authorities
- Completing risk assessments in line with SWUK protocol
- Managing our works around other activities while focussing on collaborative working
- Understanding of permit scheme legislation and the requirements for managing permit conditions
- Liaising with the councils (DfI/Cumbria/Westmorland etc) to discuss works and amend where necessary
- Provide streetworks administration support in accordance with business operations
- Ensure compliance with all elements of streetworks legislation through effective management of notices, permits and other documents
- Have the ability to react and deal with issues arising as a result of our works, escalating to Specialist or Team Lead where required.
- Investigate reinstatement defects, including accepting, disputing, passing to 3rd party and updating trackers
- Notifying relevant parties of over-runs and ensuring the appropriate council are updated with action taken
- Reporting low and high risk fails in a timely manner, including the processing and accepting or disputing of the fail
- Support the build team in dealing with customer complaints in relation to Streetworks/road closure activities and have the ability to resolve these in a quick and timely manner
- Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions / road closures and use of portable traffic signals
- Liaise and arrange traffic management alongside the traffic management team
- Support the development of processes, workflows and efficiency improvements
- Provide technical support and guidance to Operations in relation to streetworks offences
- Take part in the on call rota for weekend coverage of ‘starts and stops’ which is now part of the legislation for streetworks
- General administrative duties
Your profile
- Strong scheduling experience and administrative background (essential)
- Previous demonstratable experience in a similar role (desirable)
- Driven and able to work autonomously with high level of attention to detail
- Demonstratable experience of following processes and procedures and working to legislative requirements
- Competent or advanced competency with Microsoft Office applications and experience of using company specific software
- Excellent communication skills across all levels
- Demonstrable organisation and time management skills
- Have the ability to work on their own while still achieving deadlines
- Strategic mindset with the ability to prioritise tasks and focus on performance delivery while promoting efficiency improvements