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PULL FORWARD. FULL FORCE.
We are looking for an experienced Dispatcher to join our team. With strong organisational skills and a sense of responsibility, this person will coordinate the deployment of locomotives, wagons and staff, and – even in the event of disruptions – ensure the safe transport of goods by keeping a clear head, communicating effectively and finding appropriate solutions.
Rail Innovators Group and Rail Force One
Rail Innovators Group, headquartered in Rotterdam, brings together Raillogix, Rail Force One, Railrelease and CWS, covering the entire rail freight value chain – from planning and traction to leasing and maintenance. Rail Force One Germany, based in Duisburg, specializes in freight transport with our reliable train drivers and high-performance trains, ensuring that cargo arrives safely at its destination.
Your responsibilities will include:
You monitor and control the operational deployment of our locomotives, wagons, and personnel in national and international freight transport
You coordinate and order train paths in close consultation with internal and external partners
You monitor ongoing rail operations and all train movements in real time
You coordinate measures in the event of operational disruptions such as line closures, accidents, or extraordinary events and ensure safe operations
You proactively inform customers about delays, cancellations, or schedule changes and develop practical alternative solutions
You ensure compliance with all safety regulations, operational requirements, and quality standards
You work closely with internal departments such as maintenance, engineering, and human resources, as well as with international partners
You ensure a structured and complete shift handover
You carefully document timetables, operational changes, disruptions, and performance indicators
You use and maintain rail-specific IT and dispatching systems for planning, monitoring, and evaluating operations
Your profile:
You already have experience in rail freight transport or dispatching
Good knowledge of rail-specific processes is an advantage
You have strong organizational skills, are decisive, and have a high sense of responsibility
You enjoy working in a team, are structured, and can set priorities
You are resilient and flexible—even when things get hectic
You have good written and spoken English skills and a basic knowledge of MS Office
You are willing to work in a 3-shift system
What we offer:
Above-average, attractive remuneration and employee benefits such as company health insurance and pension plans, capital-forming benefits, bicycle leasing, employee discounts, and much more
Workplace in a modern and attractive new building with underground parking
IT equipment including company cell phone and free drinks and fruit
Friendly working atmosphere and good training opportunities
Does this role sound like the right challenge for you? Then apply directly via the application button.
Would you like to find out more about this role beforehand?
Please contact our HR Business Partner:
Mrs Stephanie Goerzen
Telephone: +49 (0)173 5753659
Mail: [email protected]