- Welcoming the guests as they come into the restaurant in a positive, polite and professional manner.
- Clean all tables after the guests have left and get such tables prepared for the next set of guests.
- Serve and pack warm foods to the guests in an effective manner and in strict accordance with the orders of such guests.
- Assist kitchen and bar staff whenever such assistance is required.
- Familiarize and maintain the chart of all available deals and products periodically and refresh such chart on daily basis.
- Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
- Handle minor guest feedback or concerns professionally and escalate more complex issues to the Supervisor or Manager.
- Report and manage any accidents or incidents promptly in consultation with the Manager.
- Maintain and ensure the dining area is clean and organized at all times.
- Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
- Any other duties assigned by the management.
Requirements
- Enjoys interacting with guests, with a passion for service.
- Ability to work collaboratively as part of a team.
- Willingness to work shift hours, weekends and public holidays.