- Arrive on duty punctually in a clean and neat appearance.
- Ensure that day-to-day operations are run to optimal levels with good and effective communications among teammates.
- Behave in a sober and orderly manner and co-operate with fellow employees and colleagues to provide efficient work within the company.
- Ensure all beverage products are prepared and served to the quality standard stipulated in the Operations Manual.
- Establish, maintain, and develop adequate guest relations, including the building of the customer database.
- Observe all statutory regulations regarding health, safety, fire, hygiene, licensing, and security, and be familiar with all fire and emergency evacuation procedures.
- Ensure the outlet, equipment and interiors are maintained in a thoroughly clean and fully operational manner at all times to the standards stipulated in the Operations Manual.
- Ensure all bars are proper and their appearance are maintained at all times.
- Attend the daily briefing of all bar staff about new promotions, menu items, functions, internal news etc.
- Promptly report any guest complaints accordingly.
- Recommend changes in methods, equipment to improve service.
- Evaluate staff performances and report to the Supervisors/Assistant Bar Manager/Bar Manager.
- Attend the bi-weekly bar team meeting.
- Participate in any personal development, training, or other program that the Bar Manager may ask you to take part in.
- Monitor and reduce the beverage cost where possible while maintaining the high standards of all beverages served in all outlets to a five-star level, including the monitoring of waste.
- Carry out any other tasks as reasonably requested by the Bar Managers.
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