Accounts Receivable Coordinator
Salary: $50,000
Location: Chicago, IL (in-person for 6 months; hybrid thereafter)
Position Summary
The Accounts Receivable Coordinator is an entry-level position responsible for supporting the daily
accounts receivable operations for a portfolio of community associations. This role focuses on
maintaining accurate resident ledgers, assisting with delinquency management, responding to resident
account inquiries, processing applicable fees, managing incoming mail, and handling various deposits.
The ideal candidate is detail-oriented, organized, dependable, and comfortable working with financial
information and customer inquiries. This position offers an opportunity to develop foundational
accounting skills while contributing to the financial accuracy and operational efficiency of the Accounting Department.
Essential Job Responsibilities
1. Delinquency Management
Monitor delinquent homeowner accounts, prepare and distribute notices in accordance with established procedures, maintain collection records, and coordinate follow-up with Community Association Managers.
2. Resident Ledger Questions
Respond to homeowner inquiries regarding account balances, payments, assessments, fees, and ledger discrepancies. Research and resolve routine issues and escalate complex matters as appropriate.
3. Ledger Fee and Fine Adds
Accurately post approved fees, fines, and other applicable charges to homeowner ledgers, ensuring proper authorization, coding, and supporting documentation.
4. QBO
Billing Client For various charge backs Prepare, enter, and verify applicable late fees and credit card processing charges in QuickBooks Online, following approved billing schedules and procedures.
5. General Office Mail Management
Coordinate incoming mail, identify and distribute accounting-related correspondence, and ensure checks, invoices, and other financial documents are routed promptly and securely.
6. Electronic Bank Deposits
Prepare and process electronic check deposits, verify amounts and supporting documentation, and maintain accurate deposit records in accordance with internal controls.
Additional Responsibilities
- Maintain accurate and organized financial records within the company's accounting and property
- management systems.
- Follow established accounting procedures, internal controls, and departmental deadlines.
- Communicate effectively with residents, Community Association Managers, and internal accounting
- personnel.
- Assist with general accounting and administrative tasks as assigned.
- Identify opportunities to improve accuracy, consistency, and efficiency within daily workflows.
Requirements
Required:
- High school diploma or equivalent.
- Strong attention to detail and organizational skills.
- Basic computer proficiency, including Microsoft Office applications and email.
- Clear written and verbal communication skills.
- Ability to manage multiple tasks, prioritize deadlines, and maintain accurate records.
- Professional demeanor when handling resident questions and sensitive financial information.
- Willingness to learn accounting procedures, financial systems, and company-specific processes.
Preferred:
- Associate degree or coursework in accounting, finance, or business administration.
- Previous experience in an administrative, customer service, bookkeeping, or accounts receivable role.
- Familiarity with QuickBooks Online, property management software, or other accounting systems.
Core Competencies
- Accuracy and attention to detail
- Accountability and reliability
- Organization and time management
- Customer service and professionalism
- Problem-solving and sound judgment
- Confidentiality and integrity
- Collaboration and communication
- Adaptability and willingness to learn
Benefits
What we Offer:
- Hybrid Work From Home Schedule (after initial 6-months)
- Option for Half Day Fridays When Work is Complete
- Industry Leading Healthcare
- Retirement Savings Plan with 4% Match
- Bonus Opportunities
- Generous PTO Package
- Corporate Sponsored Wellness Program
- Quarterly Company Outings/Events