Our retirement plan support specialists help our clients and their employees navigate the confusing world of 401(k) accounts. They are detail-oriented and love working with clients to answer their questions and put them on a path to a healthy retirement. If you’re a great communicator and have some 401(k) knowledge, we want to meet you!
About the role:
- A day in the life of a retirement plan support specialist includes supporting our clients and their employees with 401(k) knowledge, working closely with the retirement plan manager and benefits team, and administering Nextep’s 401(k) plan.
- This role requires an eye for detail because you’ll be monitoring eligibility, enrollment, and participation changes, as well as handling mergers/transfers of prior retirement plan assets and reconciliation and reporting.
- Manage the new adopter installation process with Nextep’s 401(k) partner to ensure timely and compliant plan installation.
- Develop and distribute communication materials, including newsletters and guides, to promote retirement plan awareness and engagement among employees.
Requirements
About you:
- You have a high school diploma or equivalent.
- You have at least one to two years of benefits, 401(k), or customer service experience.
- You have some ERISA experience in the retirement industry.
Benefits
About benefits:
- 100% paid health, vision, and dental insurance for employees
- Up to 12 weeks of paid parental leave
- 401(k) matching
- Teladoc + Mental Health Access
About us:
Nextep has four values that you’ll find in our employees and our clients: people, transparency, entrepreneurial spirit, and celebrating success. Our people are the core of our business, so we believe in lifting them up, celebrating their accomplishments, and hiring great coworkers for them.
We are a Professional Employer Organization (PEO), we work hand-in-hand with small and mid-sized companies to provide HR services including payroll, benefits, human resources, risk & compliance, and more. Last but not least, Nextep is a certified Great Place To Work!