MAJOR FUNCTION:
1. Maintains quality management system in compliance with ISO/TS 16949 requirements and customer specification
2. Monitors standards of the organization or quality process
3. Manages current process improvement and new process development
4. Develops plans for annual internal and external QMS audit plans
5. Trains internal auditors, department specialists/team members
ESSENTIAL FUNCTIONS:
1. Conducts and completes internal audits based on annual internal audit schedule
2. Manages 2nd and 3rd party quality system audits
3. Supervises the department team members
4. Manages financial information
5. Leads quality innovation activities (setting up goal/periodic monitoring, etc.)
6. Develops quality strategy planning
7. Controls failure cost (internal failure cost/field claims/customer downtime cost, etc.)
8. Forecasts field quality issue trends
9. Develops annual business plan, management review, financial reports
10. Review and approve department documents
11. Monitors and resolves internal and external customer concerns
12. Develops corrective action plan for customer claims,
13. Performs other duties as assigned
ADDITIONAL RESPONSIBILITIES:
1. Performs other duties as assigned
Requirements
PREREQUISITES FOR THE JOB:
1. Bachelor’s degree or above in engineering field and 12years related field experience required
2. Five years of process improvement experience required
3. ISO/TS 16949 Internal Auditor certification required
4. SPC, MSA, FMEA, Control Plan, fixture planning experiences required
5. Proficiency in Window Excel, Power Point, Word, CAD required
6. An individual must demonstrate strong supervisory, interpersonal, communication skills
7. Capability to perform multi-tasks
Personal Characteristics:
1. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
2. Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible.
3. Good reasoning abilities. Sound judgment.
4. Good communication skills.
5. Resourceful and well organized.
6. Participative management style—advocate of team concept.
7. Ability to establish credibility and be decisive—but is able to recognize and support the organization's preferences and priorities.
8. Results and people oriented, but have sound judgment—ability to balance other business considerations. Service oriented, but assertive/persuasive.
Organizational Relationships:
1. Accountable to the Top Management of the organization for all phases of activities.
2. Advises, consults, and coordinates with:
a. Senior Management:
b. Middle Management and Supervisors, Team Leaders and Team Members as needed