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IDIdexcorp logo

Idexcorp

Murten

Support Specialist (f/m/d).

HYBRIDDEVOPS & INFRA
Location: hybrid or remote (Germany/Switzerland/UK/Poland) At WinCan, we develop world-leading software solutions for the condition assessment and management of sewer and infrastructure networks. To strengthen our team, we are looking for a Support Specialist for our Partner Success Team to ensure that our sales partners worldwide receive the support, information, and resources they need to succeed. With your organizational skills, service-oriented mindset, and keen understanding of customer needs, you’ll play a key role in delivering a positive partner experience. Your Responsibilities Serve as the first point of contact for general and technical inquiries from our international sales partners Ensuring professional, timely, and solution-oriented communication Coordinating and following up on partner-related issues in close collaboration with internal teams and specialists Supporting our partners with sales-related activities and administrative processes Assisting with the planning, organization, and execution of partner-related initiatives and events Supporting the onboarding of new partners and ensuring a smooth transition Coordinating training sessions, workshops, and organizational measures Providing up-to-date sales, marketing, and training materials Continuously developing our partner programs Maintaining partner data, documentation, and feedback records Ensuring high data quality and transparency within the relevant systems Assisting with the creation of reports and analyses What You Bring to the Table Business or technical training or a comparable qualification Experience in sales support, customer success, partner management, or inside sales, ideally in the IT industry An affinity for technical topics and the ability to communicate technical concepts clearly Strong service and customer focus Ability to work independently, in a structured and reliable manner Excellent communication skills in German and English; additional languages (French, Spanish) are a plus Proficiency with CRM, ERP, or collaboration systems Experience with SaaS, cloud, or IT solutions is a plus Enjoyment of working with international partners and teams What we offer you A varied role with a direct impact on the success of our international partner network A modern, innovative, and international work environment Flat hierarchies and quick decision-making processes Flexible work arrangements and attractive career development opportunities A motivated team that celebrates successes together Interested? Then we look forward to receiving your application and getting to know you. Compensation Information The expected pay range for this position is 50,000 - 75,000 annually. Ultimately, in determining your pay, we may also consider your experience, and other objective job-related factors. This position may be eligible for a bonus or other incentive plan, as well as other forms of compensation. "Möchten Sie Teil des Teams werden? Dann freuen wir uns auf Ihre Bewerbung und darauf, Sie bald persönlich kennenzulernen. Als Teil der IDEX Corporation Group heißen wir alle Menschen willkommen, die zur Vielfalt unseres Unternehmens beitragen. Die männliche Form wird in dieser Stellenausschreibung nur zur besseren Lesbarkeit verwendet, bezieht sich aber auf das weibliche, diverse und männliche Geschlecht.“ iPEK is part of the successful, internationally active and publicly traded IDEX Corporation and is one of the leading companies in the field of video pipeline inspection systems worldwide. Together with our sales partners, we are present in more than 50 countries worldwide. At our sites in Sulzberg (DE) and Hirschegg (AT) we develop and produce camera and robotic systems that inspect thousands of kilometers of wastewater pipes every day and thus actively contribute to environmental protection.
Pay
Not stated
Where
Murten · Switzerland
Work
Hybrid
Type
Not stated
Posted
1 Sep, 2026
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