About the Job: The economy is always in motion. Developments on a macroeconomic level have a major influence on how the stock market behaves. Will the interest rates rise or fall? How will this affect the stock market? And how does consumer confidence relate to the current stock market climate? If you have a genuine interest in financial markets, and helping our investment clients gives you energy, then read on. As a Client Service Associate (German Speaking), you will be part of the dynamic department, consisting of approximately 65+ Investment Specialists. The team supports our wider Global client service efforts and is responsible for increasing client satisfaction (NPS - Net Promoter Score). You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops you will be able to answer client questions about investment products like turbos, futures and options, giving product related advice and sharing insights about current market events. You will develop solid relationships, exceed client expectations, and grow your knowledge about the investment world. Responsibilities: Customer support related queries helping customers to access information and use the platform; Answering queries regarding investment products (options, turbos, futures etc.) and trading systems Providing information about Saxo Bank products (Self-Investing and Asset Management) and proactively offering these product options Dialogue with clients about investment opportunities and informing about current events in the market Complete internal training and courses such as DSI Securities Trader and DSI Integrity Your profile: Fluency in German and Dutch so you can help our clients effectively You are organized, eager to learn and able to stay on top of several tasks at the same time; You enjoy helping clients and have a curious and problem-solving mindset Completed secondary education (e.g., MBO/junior college/ lycée high school/A-levels/Secondary level 2 etc) Can demonstrate you have a genuine interest in learning about investing and financial markets We offer : We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don’t just offer a job – we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better! About Saxo Bank Support our purpose We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions. Be part of a unique journey Do you want to work for an extremely ambitious organisation at the cutting edge of banking and technology? You’ll be joining a company that: . Continuously strives to improve the Saxo Experience and exceed our clients’ expectations. . Always invests in the future . Builds unrivalled platforms for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets. . Consistently wins the highest accolades for our platforms, products and services. Own your future So, if you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team. For more on our story, culture and identity, please read the Saxo Bank Foundation, written by our CEO and founder Kim Fournais. More about Saxo Bank

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