About the Company
At Rezilient, we’re redefining what primary care looks like, making it more accessible, seamless, and patient-centered than ever before. Through our innovative CloudClinic model, we combine virtual provider visits with smart, tech-enabled infrastructure to deliver timely, personalized care. By removing traditional barriers to access and continuously expanding our specialty offerings, we’re building a healthcare experience that’s as convenient as it is comprehensive.
About the Role
This role will support health systems and large provider organizations through the deal process, from pre-proposal through go-live. This role partners with the Head of Strategic Partnerships and Network Development to qualify and shape opportunities before a proposal is requested, support with proposal processes, and keep deals moving through evaluation, contracting, and launch.
This role serves as a connective thread across each deal, bringing together Clinical, Product, Revenue Operations, Finance, Legal, and Implementation to deliver accurate, compelling proposals, clean handoffs, and ongoing support as needed. This work will help shape how Rezilient partners with health systems, including models where a health system offers Rezilient as a benefit to its own employees and serves as a gateway to local employers in its community.
The ideal candidate has supported complex health system deals in a sales, deal management, or solutions role, ideally for care delivery offerings such as virtual care, care model redesign, access expansion, or value-based care. They bring strong sales discipline, sound commercial judgment, polished and on-brand communication, critical thinking, and the ability to keep many stakeholders aligned in an early-stage health-tech environment.
Key Responsibilities
Pre-Proposal Deal Support
- Partner with the Head of Strategic Partnerships and Network Development to qualify incoming health system opportunities and define deal strategy, scope, and timelines.
- Prepare for discovery and executive meetings with account research, stakeholder maps, and tailored talking points.
- Capture each health system’s priorities around access, primary care capacity, employee health, patient experience, clinician workforce, and financial performance, and translate them into clear solution requirements.
- Coordinate early solution design with Clinical, Product, and Implementation to confirm how Rezilient’s CloudClinic model fits each health system’s needs and what it will take to deliver on commitments.
- Build pre-proposal materials, including tailored presentations, value propositions, and preliminary pricing scenarios developed with Revenue Operations and Finance.
- Partner with Revenue Operations on RFIs, RFPs, plus building, maintenance, and documentation of new and existing deal processes.
Post-Proposal Deal Execution
- Manage deal activity after submission, including finalist presentations, clarification questions, pilot design, and reference requests.
- Support term sheet and contract negotiations alongside the Head of Strategic Partnerships and Network Development, Legal, Finance, Revenue Operations, and other cross-functional teams.
- Navigate complex, multi-stakeholder approval processes, including clinical, operational, IT, finance, legal, and procurement reviews, keeping every workstream on track to signature.
- Lead the transition from signed agreement to operational implementation, supporting to ensure that any launch plans, contract commitments, and health system expectations are delivered smoothly.
Deal Coordination & Insight
- Keep stakeholder details, deal notes, and next steps current in the CRM for each health system opportunity.
- Share deal-level risks, open items, and timing updates with leadership and Revenue Operations to support accurate forecasting.
- Capture win/loss insights and proposal feedback to help the leadership team sharpen Rezilient’s positioning, pricing, and product direction.
- Build health system proposal templates and deal checklists that align with Revenue Operations deal desk processes and help Rezilient scale its health system partnerships nationwide.
Requirements
- 7+ years of experience in health system sales support, including deal management, proposal management, solutions consulting, or strategic partnerships.
- Experience supporting health system deals for primary care or care delivery transformation offerings such as virtual care, care model redesign, access expansion, or value-based care.
- Proven experience managing long sales cycles and collaborating with multiple decision-makers, both internal and external.
- Strong understanding of health system operations, strategic priorities, and buying processes.
- The ability to turn complex clinical and operational detail into clear, concise, and compelling proposal content.
- Strong project management skills and the ability to operate autonomously, managing multiple deals and deadlines at once without losing attention to detail.
- Comfort with partnering with Finance on pricing models, financial scenarios, and contract terms.
- Excellent communication and presentation skills, with the confidence to engage health system executives and internal leadership.
- Proficiency with CRM tools; HubSpot experience is a plus.
- Experience in an early-stage or growth-stage health-tech company is a plus.
- Routine travel is likely required for this role.
Benefits
At Rezilient Health, we're on a mission to make humane healthcare truly abundant, and we invest in the people who make that possible. This is a high-impact role where your ideas directly shape how care is delivered, within a supportive, collaborative, and diverse team that believes healthcare is fundamentally a human experience. We back that commitment with a robust total rewards package:
- Meaningful ownership through stock options, allowing you to share directly in the value you help create as we grow
- Competitive base compensation
- Comprehensive medical, dental, and vision coverage options, with Rezilient contributing toward your premiums
- Complimentary access to Rezilient's clinical programs for you and your household members, the same connected care we deliver to our patients
- 401(k) retirement plan to support your long-term financial well-being
- Flexible Paid Time Off, so you can recharge without counting days
- Dedicated Paid Sick Leave, separate from your FTO, for when health needs come first
- 11 paid company holidays each year
- Paid family leave to support you through life's biggest moments
- Optional ancillary benefits, including life insurance, disability coverage, and a Health Savings Account (HSA)