Fairfield Boathouse is one of Melbourne’s most iconic hospitality destinations, a unique waterfront venue combining hospitality, tourism, events, and recreational experiences all in one. With exciting renovations on the horizon, we’re entering a major new chapter and are searching for an experienced Venue Manager to lead the business through its next phase of growth. This is a rare opportunity to take the reins of a large-scale, multifaceted operation with strong local roots, high tourist traffic, a thriving events business, and seasonal trade dynamics that require a highly capable and commercially minded operator. About the Role As Venue Manager, you will oversee all aspects of the venue’s operation, leading a large and diverse team across food & beverage, events, and boat hire while ensuring exceptional guest experiences and strong commercial outcomes. This is not a standard hospitality management role. Fairfield Boathouse requires a resilient and adaptable leader who can confidently navigate peak trading periods, seasonal fluctuations, and the complexity that comes with running a destination venue catering to a broad range of clientele. You will play a key role in driving profitability, labour management, operational standards, team culture, and customer engagement while helping shape the venue during an exciting redevelopment period. What You’ll Be Responsible For Leading and developing a large front and back-of-house team Driving venue profitability and operational performance Managing labour, wages, and cost controls across fluctuating trade periods Overseeing high-volume service operations and large-scale events Delivering exceptional customer experiences across diverse demographics Building strong relationships with locals, tourists, families, and community stakeholders Maintaining high standards across service, presentation, and compliance Leading the venue through upcoming renovations and operational change Creating a positive, high-performing team culture About You You are an experienced hospitality leader who thrives in large, fast-paced, and operationally complex environments. You bring strong commercial acumen, calm leadership under pressure, and the ability to balance strategic oversight with hands-on operational involvement. You’ll ideally have: Proven experience managing large hospitality venues or destination operations Strong understanding of P&L management, labour control, and profitability Experience leading high-volume service environments and events operations Exceptional people leadership and team development skills The ability to manage seasonal trade fluctuations and operational complexity A warm, engaging leadership style with strong customer and community focus A proactive and solutions-focused mindset Experience in tourism, waterfront, or multifaceted hospitality operations highly regarded Why Join Australian Venue Co.? Total package up to $154K (Base salary + super + KPI bonus) Staff discounts across 250+ venues throughout Australia & New Zealand Real career growth opportunities within one of the fastest-growing hospitality groups in ANZ Strong centralised support across operations, marketing, people & culture, finance, recruitment, and training Be part of an exciting renovation and transformation journey Work with a business that invests heavily in people development and internal progression If you’re a commercially savvy hospitality leader ready for your next challenge, we’d love to hear from you. Make your career one to remember at Aus Venue Co. The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers’ expectations. View available positions today and become part of the Aus Venue Co family! Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry. Turn your hospo job into a rewarding career Whether you’re already in a hospitality management role or you’re ready for career progression into management, you can take the next step with Australian Venue Co. We’re passionate about training & developing our team members and providing internal career advancement opportunities. At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry. If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey. Have a question regarding a career at Australian Venue Co? Read some of our commonly asked questions here.

Venue Manager - Fairfield Boathouse.

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