As a Telephony Business Development Manager, you will develop and manage strong relationships with brokers and introducers to generate new business opportunities through proactive outbound activity and an established professional network. This role will allow you to build your own broker panel and play a key role in driving new business for Charles Street.
As a Telephony Business Development Manager, we are looking for someone to:
- Oversee the end-to-end sales pipeline, ensuring timely follow-up, accurate forecasting, and efficient progression of deals
- Proactively engage with clients, brokers, and introducers via phone and email to convert opportunities, issue terms, and secure commitments
- Identify barriers to conversion and implement strategies to improve win rates and reduce drop-off
- Work closely with underwriting, legal, and operations teams to ensure a smooth client journey from application to drawdown
- Identifying opportunities for repeat business and client retention
- Contribute to sales strategy, process improvement, and training initiatives to enhance team effectiveness
Essential
- Business Development experience within Bridging Finance for a Specialist / Property Lender
- Strong track record in target-driven environments with experience in internal sales or tele-sales
- Proven ability to develop Broker relationships and generate new business
- Ability to multi-task to ensure SLAs are met
- Confidence to pursue leads and use sales techniques to overcome objections
- Excellent communication, negotiation, and interpersonal skills
- Self-starter with strong organisational skills and attention to detail
Desirable
- Existing Broker or Introducer network
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Charles Street embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Click here for more information on our Recruitment Process
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
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