Position Overview
We're looking for an Operations Manager to join our leadership team and oversee daily distribution operations, optimize fulfillment processes, and lead our warehouse and logistics teams. This is a key leadership position with direct impact on company strategy and growth. The right candidate will play a central role in maintaining the service levels our customers expect while driving efficiency improvements across the organization.
Responsibilities
Warehouse & Fulfillment Operations
• Manage day-to-day warehouse operations including receiving, inventory control, picking, packing, and shipping
• Ensure accurate and timely order fulfillment across all product categories
• Implement and maintain inventory management best practices to minimize shrinkage and stockouts
Logistics & Freight Management
• Oversee carrier relationships and negotiate freight rates to optimize shipping costs
• Monitor and improve freight cost metrics with a focus on cost reduction initiatives
• Coordinate with suppliers on inbound logistics and delivery scheduling
Team Leadership
• Hire, train, and develop warehouse staff
• Set performance expectations and conduct regular reviews
• Foster a safety-first culture and ensure compliance with workplace regulations
Process Improvement
• Identify bottlenecks and implement solutions to improve throughput
• Develop and track KPIs for operational performance
• Collaborate with sales and purchasing teams to forecast demand and plan capacity
Vendor & Supplier Coordination
• Work with key suppliers to ensure smooth receiving and resolve discrepancies
• Support purchasing decisions with inventory data and turnover analysis
Qualifications
Required
• Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field
• 5+ years of experience in distribution, warehouse management, or operations
• Proven leadership experience managing teams of 5+ employees
• Strong understanding of inventory management systems and WMS software
• Experience with freight carriers and logistics coordination
• Excellent problem-solving skills and attention to detail
• Drug Testing Required
Preferred
• Master's degree or MBA with operations/supply chain concentration
• Experience in B2B distribution, ideally in signage, graphics, or related industries
• Familiarity with ERP systems
• Background in process improvement methodologies (Lean, Six Sigma, etc.)
• Email your resume to [email protected]
• Forklift certification or willingness to obtain
• Subject line give your favorite movie and favorite color
What We Offer
• Competitive salary based on experience
• Health insurance and benefits package
• Opportunity to shape operations at a growing company
• Collaborative, entrepreneurial work environment
About SignWarehouse, Inc.
SignWarehouse is a leading distributor of sign-making, vinyl graphics, paint protection film, and embroidery equipment. Based in Denison, Texas, we've built strong relationships with top manufacturers and serve customers nationwide. We're a growing company with a track record of consistent year-over-year growth and a loyal customer base.