Core Duties and Responsibilities:
- Provide supervision and support to clients during the overnight shift.
- Conduct routine overnight rounds to monitor client presence, safety, and well-being in accordance with facility policies and procedures.
- Offer clients appropriate guidance and support related to recovery, including the 12-step model, Refuge Recovery, or other established recovery models when appropriate.
- Encourage clients to participate in their treatment plans and scheduled therapy, educational, and recovery-related activities.
- Assist with client intake, orientation, and transition needs as required.
- Support the facility’s overnight schedule and ensure a safe, structured, and supportive environment.
- Observe and document client behaviors, symptoms, concerns, and progress as directed by the treatment team.
- Maintain accurate and timely documentation of client interactions, observations, rounds, and incidents in the electronic health record.
- Promptly report any safety concerns, behavioral changes, medical concerns, or unusual incidents to the appropriate clinical or medical team member.
- Maintain high standards of ethical and professional conduct and strictly adhere to confidentiality requirements.
- Comply with all ADC policies, procedures, and safety protocols.
- Assist with general facility operations and other duties as needed during the overnight shift.
- Collaborate with counselors, medical staff, clinical staff, and other team members to support comprehensive client care.
- Participate in team meetings, trainings, and other required staff activities.
Requirements
Qualifications:
- High school diploma or GED.
- Valid driver’s license.
- Must be 18 years of age or older.
- Must successfully complete all pre-employment requirements, including a background check and drug screening, in accordance with HCANA policies.
- Minimum of 6 months of behavioral health experience preferred.
- Familiarity with the 12-step model, Refuge Recovery, recovery literature, and other established recovery support models preferred.
- Ability to maintain accurate client documentation in accordance with treatment plans, facility policies, and procedures.
- Strong interpersonal and communication skills.
- Ability to remain alert, attentive, and responsive throughout the overnight shift.
- Ability to work effectively both independently and as part of a multidisciplinary treatment team.
About Health Care Alliance NA
Health Care Alliance North America (HCANA) started with Oasis Recovery Center in Asheville, NC. Our founders wanted to create an addiction treatment center that treated clients as individuals, casting aside the impersonal and apathetic approaches used by other providers, including the recovery centers they attended themselves. Four years later, as Oasis Recovery was established as a leader in the recovery community, our founders knew the next step was to increase our services to reach people who needed urgent help across all levels of care, and HCANA was born.
Since 2018, HCANA has opened a dedicated detox facility in Asheville near Mission Hospital, a 24/7 residential treatment center in Knoxville, TN, and a holistic and adventure-based treatment center in Ocoee, TN. As we expand, we are dedicated to ensuring that our services maintain the same quality and individualized care across all our centers. Every aspect of treatment is intentional, from our clinicians customizing treatment plans and empathizing with clients to the joyful conversations and snacks our transportation providers gladly offer as they take clients to and from the centers.