(IN-Sr Consulting Manager -Consulting) Overview The Sr Manager, Development and Support Services is responsible for leading and delivering customer-focused, cost-effective, and innovative supply chain solutions. This role plays a critical part in driving customer satisfaction and long-term success by providing high-value strategic guidance, deep subject matter expertise, and tailored solutions that address complex customer business needs. The Sr Manager serves as a trusted advisor to senior customer stakeholders, leading solution design and validation activities while shaping adoption strategies and value realization. This role partners closely with sales, consulting, product, and delivery teams to position Blue Yonder as a market leader in supply chain transformation. What you’ll do • Provide strategic and technical leadership for multiple Java Full Stack development teams • Define, drive and deliver customer-centric supply chain solutions aligned to business objectives and measurable operational and financial outcomes. • Drive adoption of AI-assisted engineering (e.g., Copilot, code generation, automated testing). • Provide deep subject matter expertise across key supply chain domains, including retail, execution, and emerging technologies. • Lead customer engagements such as discovery, design, blueprinting, and solution validation sessions, ensuring clarity, alignment, and customer confidence. • Oversee end-to-end delivery from planning through production, including AI model lifecycle management. • Drive innovation through experimentation with emerging GenAI tools and frameworks. • Mentor team members in AI-first engineering mindset and modern development practices. • Serve as a trusted advisor in process transformation discussions, guiding customers through workflows, reference architectures, and design-authority governance. • Deliver compelling Blue Yonder demonstrations using customer-specific data, business narratives, and differentiation messaging. • Connect solution configuration and design decisions to operational performance, financial impact, and adoption strategy. • Collaborate closely with sales, marketing, consulting, and product teams to drive customer adoption, retention, and value realization. • Maintain deep knowledge of Blue Yonder products, services, industry trends, and competitive dynamics to effectively position Blue Yonder as a market leader. • Build and sustain strong, long-term customer relationships by consistently delivering high-impact guidance and exceeding customer expectations. • Identify, evaluate, and recommend opportunities for customer expansion, enhancement, and upsell. Key Skills • Demonstrated experience leading blueprinting, design, and solution validation exercises with senior customer stakeholders. • Experience deploying and configuring SaaS supply chain solutions, including understanding of change management, integrations, and project lifecycle phases. • Ability to deliver differentiated Blue Yonder demonstrations using business value storytelling and customer-relevant scenarios. • Strong understanding of enterprise technical architecture, APIs, data flows, and integration strategies. • Ability to align technology and system design decisions to business KPIs and value drivers. • Experience supporting or governing design authority during implementations. • Experience with Blue Yonder products and solutions strongly preferred. Desired Skills & Experience Technical Leadership • Strong background in: o Java, Spring Boot, Microservices architecture o React.js and modern frontend development practices • Proven experience architecting large-scale full stack enterprise applications Generative AI & Advanced Technologies Hands-on or leadership experience with: • Large Language Models (LLMs) and Generative AI platforms (Azure OpenAI, OpenAI, etc.) • Prompt engineering and prompt optimization techniques Experience integrating AI into enterprise applications: • Chatbots, copilots, knowledge assistants • Intelligent automation workflows • Exposure to AI-driven developer productivity tools (e.g., GitHub Copilot) What We Are Looking For • Bachelor’s degree in Supply Chain, Business, Engineering, or a related field. • 12+ years of experience in a customer-facing supply chain domain, solution consulting, or consultative sales role with 5+ years in leadership roles. • Experience working with AI/ML teams or leading AI-driven initiatives. • Experience leading global/distributed teams and large-scale programs. • Experience in Supply Chain / Warehouse Management domains • Proven track record of developing and delivering customer-centric solutions that drive measurable business impact. • Excellent communication, interpersonal, and presentation skills with the ability to influence technical and executive audiences. • Ability to think strategically and execute effectively in fast-paced, dynamic environments. • Strong customer focus and commitment to delivering exceptional outcomes. What Makes You Successful • Strategic thinker with strong execution focus • Hands-on leader who can dive deep into technology when needed • Excellent stakeholder management and communication skills • Ability to operate in a fast-paced, product-driven environment • Passion for developing and managing scalable, high-quality full stack applications. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. A Culture, Not just a Company Our culture is built on collaboration, respect and having fun whenever possible. This along with ensuring we live our Core Values, enables us to learn, grow, create customer value, and manage the well-being of our collective ecosystem of partners, customers and associates alike. We rise each day with an unwavering commitment to lifelong learning, collaborating with respect, and operating with integrity. What do we do? Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption. “Blue Yonder” is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder Group, Inc. Blue Yonder, Inc. - Administrative Office 15059 N Scottsdale Rd Suite 350 Scottsdale, AZ 85254-2666

IN-Sr Consulting Manager -Consulting.

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