Our partner, a well-known German international corporation, is seeking a SAP Operations Expert - Business Partner Management (m/f/d) to join their team. This is a full-time position in the Düsseldorf metropolitan area, Germany (partial work from home is possible).
Your day-to-day activities:
- Maintaining stable operations within the SAP ecosystem for global business partner management solutions
- Supervising, organizing, and addressing requests, incidents, and problem tickets using ServiceNow, Jira, or other ticketing platforms in line with ITSM practices
- Evaluating and prioritizing demands according to ITIL standards
- Detecting risks that could impact the operational stability of business partner processes and applications, and implementing mitigation strategies as per ITSM guidelines
- Collaborating with the product owner and team to improve product and data quality, ensuring alignment with ITIL continual service improvement processes
- Liaising with stakeholders to assess and document their requirements, ensuring clear communication and alignment with ITSM frameworks
Job requirements:
- Minimum 3 years of experience in similar roles.
- Experience working within the SAP ecosystem (SAP S/4HANA and SAP Ariba).
- Working knowledge of the ServiceNow/Jira platforms.
- Experience working within an Agile environment.
- Excellent command of English (C1 minimum).
Benefits:
- Flexible working hours.
- Hybrid work model.
- Access to state-of-the-art technologies.
- Vacation, Christmas, and additional bonuses
- Future-oriented training & development opportunities.
- Structured onboarding and support of an onboarding buddy.
- Health perks.
If you are interested and believe you fit the requirements to join the team as a
SAP Operations Expert - Business Partner Management - apply now by sending us your CV.