Our Company
Founded in 2020, Seven Retail is an Indonesian House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.
We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Ready to take the next step in your career? Join us as an Beauty Advisor - Singapore based and discover what you can achieve at Seven Retail. Read on to learn more!
Your Day-to-Day
As a Beauty Advisor you will lead the end-to-end setup and launch of a new aesthetic clinic, from operational planning and team recruitment to sales strategy and daily operations. You will play a key role in establishing the clinic's operational standards, building a high-performing team, and driving revenue growth through effective sales strategies and excellent client experiences.
Key Responsibilities
- Lead end-to-end clinic setup and launch, including operational planning, workflow development, equipment and inventory readiness, and coordination of pre-opening activities.
- Drive sales and revenue growth by developing and executing sales strategies, setting targets, monitoring performance, and identifying opportunities to maximise revenue.
- Develop and implement sales initiatives to acquire new clients, increase treatment and product sales, improve conversion rates, and drive repeat visits.
- Build and lead the clinic team, including consultants, therapists, and front desk staff, through recruitment, onboarding, training, coaching, and performance management.
- Establish operational processes and SOPs to ensure efficient clinic workflows, consistent service quality, and a seamless client journey.
- Oversee daily clinic operations to ensure operational readiness, appointment efficiency, resource allocation, and smooth coordination across the team.
- Monitor key business metrics, including revenue, average spending per client, sales conversion, client retention, team productivity, and operating costs.
- Build strong client relationships and implement strategies to improve client satisfaction, loyalty, and long-term retention.
- Work closely with doctors and therapists to coordinate treatment services, maintain service standards, and support business performance.
- Manage inventory, equipment, and clinic supplies to ensure availability, cost efficiency, and operational readiness.
- Ensure compliance with relevant Singapore healthcare regulations, licensing requirements, hygiene standards, and clinic policies.
- Identify operational and commercial improvement opportunities to strengthen clinic performance, profitability, and scalability.
- Prepare regular performance reports and provide actionable recommendations to achieve business targets.
What We're Looking For:
- At least 3 years of experience in aesthetic, medical aesthetics, beauty, skincare, or a related industry, with proven experience in clinic operations or management.
- Strong sales and commercial acumen, with a track record of achieving revenue targets, improving sales conversion, and growing business performance.
- Experience in opening, launching, or setting up a new clinic or retail outlet from scratch is highly preferred.
- Proven ability to develop and execute sales strategies, generate new business, and drive client acquisition and retention.
- Experience in recruiting, leading, coaching, and managing a team to achieve sales and operational targets.
- Strong understanding of clinic operations, client consultation, treatment sales, customer relationship management, and service quality.
- Ability to establish operational processes, implement SOPs, and manage multiple priorities during the pre-opening and launch phases.
- Commercially minded, with the ability to analyse sales performance, manage operating costs, and identify opportunities to improve profitability.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Proactive, hands-on, and comfortable building processes and solving challenges in a fast-paced environment.
- Familiarity with clinic management systems, POS systems, inventory management, and business reporting tools.
- Knowledge of Singapore healthcare regulations and aesthetic clinic licensing requirements is an advantage.
- Willing to work shifts, weekends, and public holidays according to clinic operating requirements.
- Singapore Citizen / Permanent Resident preferred.