Job Title: Sr. Project Manager, Pharmacy Implementation
Location: Remote
Vertical / Department: Customer Engagement / Pharmacy Accelerator Implementations
Reports To: Sr. Director, Pharmacy Accelerator Implementations
Job Type: Full-Time, Exempt
Position Summary:
A key role and function in our Pharmacy Acceleration organization, the primary responsibility of the Implementation Project Manager is to manage complex client pharmacy implementations with the goal of delivering every project on time, within budget, and within scope. You will be responsible for developing and managing complex project plans and program management processes. As the implementation project manager, you will collaborate with customers and internal stakeholders to articulate and execute on project deliverables and achieve overall program expectations. You will be responsible for creating and disseminating client-facing and internal projects and program communications and artifacts.
Key Responsibilities:
- Ability to simultaneously manage client engagements that are complex and highly dependency driven.
- Manage project timeline, scope, deliverables, resource forecasting according to the workplan and contractual commitments.
- Proactively manage project risks/issues and facilitate challenging conversations with clients and internal stakeholders.
- Gather information needed for project definition and requirements.
- Serve as a point of contact for various projects to drive project execution.
- Effectively communicate project status and changes in the project scope, record contingency plans for risk/issues, ensure accurate and secure management of project artifacts.
- Collaborate with other project managers and internal stakeholders to promote change and adoption of project management best practices.
- Effectively work across multiple time zones and extended hours in front of a computer and using video technology.
- As necessary for successful project execution, participate in work during non-business hours, including weekends and holidays.
- Up to 25% travel as needed for key project engagements.
Qualifications:
- Highly effective verbal and written communication, interpersonal, and organizational skills.
- Strong analytical and project management skills, including a thorough understanding of how to interpret and facilitate stakeholder needs.
- Advanced knowledge in project management methodology, tools, and practices.
- Ability to direct multiple projects and tasks simultaneously in a fast-paced environment.
- Ability to build and nurture strong relationships with all stakeholders.
- Ability to evaluate, identify, and implement process improvements.
- Ability to work collaboratively and align team to achieve program initiatives.
- Ability to effectively manage workload and priorities in a remote work environment.
Experience and Education:
Basic Qualifications:
- Bachelor’s degree or equivalent combination of education and experience including a minimum of five years’ project management.
- Experience managing external client-facing, multi-year projects.
Preferred Attributes & Certifications:
- Project Management Professional (PMP) certification.
- Experience in managing new pharmacy implementation projects.
What We Offer:
- Health insurance
- Flexible Spending Account (FSA)
- Dental and Vision insurance
- 401(k) retirement plan
- Paid time off