ISMIRA Agency actively recruiting for positions SHOP SUPERVISOR for COSTA CRUISES!
Shop Supervisor ( Assistant Shop Manager) - is the right hand of the Shop Manager. Supporting the Shop Manager in everyday operation. As a company Ambassador provides an inspirational example of leadership in line with Culture Essentials and W.I.D.E.R. Values.
Conditions:
- Free food and accommodation on board
- First joining ticket is provided by company
- Medical insurance provided during the work contract
- Contract 5-6 months, followed by 2 months vacation
- Activities for crew
- Opportunity to save money and travel while working
- Meet new friends from all over the world
- Great chance to show yourself and build a career
Responsibilities:
- Driving the business, ensuring sales and profit targets of the store are met reviewing sales performance, and managing inventory.
- Driving customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
- Communicating regular feedback to Sales Director and Shop sales and operations Manager through objective data and developing a proper sales strategy, in cooperation with the Shop sales and Operations Manager. Fostering a guest-centric mindset by developing and maintaining guest relationships along the cruise.
- Maintaining integrity of stock control, levels, and replenishment.
- Ensuring store compliance with occupational health and safety regulations.
- Ensuring presentation of window displays, interior displays, floor plans, special promotions display, and all visual areas are reflective of current visual direction.
- Taking care of the general look of the store/departments in terms of cleanness, tidiness, and efficiency, to ensure the best image of products and store, in line with the brand communication and promotion strategy.
Requirements:
- Minimum 21 years old
- Good level of English and Russian
- Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese)
- Five years’ proven experience in direct retail sales (ideally with experience at sea);
- Ability to initiate conversation and establish relationships with customers
- Highly competent in store procedures including sales reports, loss prevention, audits.
- Good administrative skills.
- Work with international team members.
- Tattoos are allowed (except offensive and facial)
Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺
Last updated: September 12, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions