WORK TASKS: PPM, Reactive & Modernization/Upgrade Call Completion. OOH Rota Duty. To Provide Customer & Colleague Technical Support & Product Modernization Recomendations.
To Complete Door Safety Checks & Investigate Door Incidents & Customer Compliants.
To Offer A Flexible Approach To Working Hours.
To Provide On Site Customer Support To EQS Customers.
To Adhere To Company Processes & Procedures & Highlight Improvement Opportunities,
To Deliver Customer Service & Maintain QHSE Compliance At All Times. To Be A Team Player.
Tablet/Paperwork, Stock, Vehicle, Uniform & PPE Manangement & Maintenance.
To Comply With All Customer Specific On Site Arrival/Pre-Work/Working/Departure Processes & Procedures.
To Complete Mandatory Box Tests After All Calls.
EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005
EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence. CSCS Card