Position Summary: The Account Manager is responsible for developing and maintaining strong relationships with key customers while driving account growth across Barnhart's lifting, rigging, transportation, and specialized project services. This role serves as the primary point of contact for assigned accounts, ensuring customers receive exceptional service and innovative solutions that support their operational needs.
Working closely with operations, engineering, and field teams, the Account Manager identifies opportunities within existing customer relationships, coordinates solution development, and helps ensure successful project execution. Success in this role requires strong relationship-building skills, commercial awareness, and a commitment to delivering long-term value for customers.
Travel Requirements: Travel is primarily local and includes customer meetings, site visits, and account support activities.
Key Responsibilities
- Serve as the primary relationship manager for assigned customer accounts.
- Build and maintain strong relationships with customer stakeholders and decision-makers.
- Identify opportunities to expand services and increase account engagement.
- Meet regularly with customers to understand business needs, project requirements, and upcoming opportunities.
- Conduct jobsite visits and customer meetings to support project planning and solution development.
- Collaborate with engineering, operations, and field teams to develop safe, effective, and value-driven solutions.
- Prepare and present proposals, service offerings, and account reviews.
- Coordinate with internal teams to ensure successful project execution and customer satisfaction.
- Support contract renewals, repeat business opportunities, and long-term account growth initiatives.
- Maintain accurate customer, project, and opportunity information within company systems.
- Promote a strong commitment to safety throughout project planning and execution activities.
Required Qualifications
- 3+ years of experience in account management, business development, sales, construction, industrial services, or a related field.
- Proven ability to build and maintain strong customer relationships.
- Strong communication, presentation, and interpersonal skills.
- Mechanical aptitude and the ability to understand technical solutions and project requirements.
- Strong organizational, problem-solving, and customer service skills.
- Proficiency with Microsoft Office and CRM software.
- Ability to perform jobsite visits, including outdoor work and climbing when necessary.
- Ability to pass a fit-for-duty examination.
- Valid driver's license and willingness to travel locally.
Preferred Qualifications
- Bachelor's degree in Business, Engineering, Construction Management, or a related field.
- Experience in crane and rigging, transportation, construction, manufacturing, industrial services, or related industries.
- Experience managing strategic customer accounts and long-term business relationships.
- Familiarity with estimating, proposal development, and project coordination.
Barnhart Offers
- Competitive salary with a performance-based bonus program
- Company vehicle or vehicle allowance
- 401(k) with company match up to 10%
- Comprehensive benefits package including insurance and paid time off
- Opportunity to grow your career with a supportive and team-oriented culture
PURPOSE – Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.
MINDS OVER MATTER – Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.
NETWORK – Barnhart has built teams that form one of our industry’s strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.
CULTURE – Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.
EOE/AA Minority/Female/Disability/Veteran