Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Business Analysis - Advisor I POSITION SUMMARY Finxact is seeking a skilled Business Analyst specializing in payments with core banking knowledge. The ideal candidate will possess a deep understanding of financial systems, particularly in payments processing, and core banking solutions. You will play a critical role in analyzing business requirements, creating functional specifications, and ensuring the seamless integration of APIs. ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborate with stakeholders to gather and document business requirements related to payments and core banking functionalities. Analyze existing systems and processes, identifying areas for improvement and ensuring alignment with business objectives. Develop and document functional requirements, use cases, and user stories to guide development teams. Conduct schema analysis to ensure data integrity and compliance with financial regulations. Utilize Postman to design, test, and validate APIs, ensuring they meet business needs and specifications. Facilitate workshops and meetings with cross-functional teams to elicit requirements and drive consensus. Create and maintain comprehensive documentation, including process flows, business rules, and specifications. Support the testing process by defining test cases, conducting user acceptance testing (UAT), and ensuring successful implementation. Stay updated on industry trends and regulatory changes affecting payments and banking systems. Understanding of US Domestic and International Payment Clearing and Settlement Systems and a fundamental understanding of ISO-20022 as it relates to Financial Institution and Customer payments and initiation. QUALIFICATIONS - Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. - 4 to 7 years proven experience as a Business Analyst, preferably within the payments and core banking sectors. - Strong understanding of payment processing systems and core banking applications. - Proficiency in API testing and development, with hands-on experience using Postman. - Experience with schema analysis and data modeling. - Excellent skills in writing functional requirements, use cases, and user stories. - Strong analytical and problem-solving abilities. - Exceptional communication skills, both verbal and written, with the ability to work effectively with diverse teams. - Knowledge of regulatory frameworks governing payments and banking is a plus. Minimal travel (<5%) for occasional team meetings. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones. Locations: Jacksonville, FL, Alpharetta, GA. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work may vary but generally Monday through Friday 8:00 a.m. to 5:00 p.m. This position may require long hours and weekend work. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. If you are a talented professional who gets excited by the challenge of helping Fiserv lead the transformation of financial services technology for our clients' benefit, we encourage you to explore career opportunities with Fiserv, where turning possibilities into realities is the norm.

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