Linen Porter – The Medlock at Etihad Campus, Manchester
At Medlock, first impressions matter—but it’s the quiet work behind the scenes that makes them possible. As a Linen Porter, you’ll play a vital role in ensuring our hotel flows smoothly, supporting both guests and colleagues through care, organisation and attention to detail.
This role is about reliability and pride in doing the essentials exceptionally well. From delivering fresh linen on time to maintaining tidy, well-stocked storage areas, you’ll help create the calm, seamless experience our guests feel, even if they never see the work behind it. Your efforts ensure our rooms are always ready to be prepared with care—fresh, comfortable and effortlessly looked after.
This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.
The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
The new hotel will sit at the heart of a vibrant and evolving Etihad Campus — an exceptional place for guests, teams, partners and fans to rest, reset and immerse themselves in everything the campus has to offer.
We've opened our doors and we're building a team that's as warm, grounded and full of personality as the city we call home.
What you'll be doing:
You’ll take ownership of all linen movement and organisation across the hotel, ensuring fresh, clean stock is delivered where it’s needed—efficiently, safely and always on time. From distributing linen to collecting used items, you’ll keep operations flowing smoothly so rooms can be prepared to the highest standard.
No two days are the same. You’ll maintain clean, well-organised linen areas and corridors, following all safety, hygiene and manual handling standards while using equipment with confidence and care.
You’ll balance routine linen runs with the unexpected, staying organised, proactive and one step ahead of the service needs of the hotel. Your behind-the-scenes work plays a vital role in ensuring every guest experiences a stay that feels fresh, comfortable and effortlessly looked after.
You’ll be a quiet ambassador for The Medlock, bringing our brand to life through reliability, care and the high standards you uphold—supporting the details that guests remember, even if they never see the work behind them.
Our hotel never stops, and neither does the care behind it. We operate 365 days a year, with shift patterns designed to reflect the rhythm of the business—offering flexibility where possible. Specific hours and working patterns can be discussed at interview.
About you:
Warm, welcoming and naturally genuine in the way you care for guests and colleagues
Confident under pressure, with a steady presence and a touch of individuality that makes you memorable
An effective communicator, grounded and connected to the city you’re helping shape
Experienced in a fast‑paced hotel operation, ideally within a premium, lifestyle or high‑energy environment
What's in it for you?
Join the team for a high-profile launch within one of Manchester’s most exciting developments
Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one
Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team
What's in it for you?
Look at some of the Rewards and Benefits avaliable at Valor
Fancy Joining Our Team?
We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.
Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.
If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [email protected].
Please note that employment is subject to proof of eligibility to work in the UK.