Salary £20k
Our client is the UK’s favourite vitamin company!
Are you a recent graduate who has had experience in 1st/2nd line support? Are you someone who wants a challenge and learn from a team of experienced IT professionals?
Our client has a position available for you to take the next step in becoming a System Administrator where you will be part of a team managing a Mac OS and Windows infrastructure and Netgear/Juniper networks who have also moved into Office 365 and SharePoint online and Azure.
Having a solid understanding of Windows and network security for this position with experience in troubleshooting would be great but you will also learn a lot on the job.
This position will allow you to gain exposure to a large and growing network whilst being part of a team allowing your future IT career.
Your principle duties will include but not limited to:
- To provide 1st/2nd line support to users in the business via phone, email and remote connections
- To provide support when technicians are on annual leave, busy or when required to as per the requirements of the business.
- Administration and support of Computers, printers, laptops ,IP deskphones.
- Administration and support of phone systems
- Inventory Management.
- Liaise with 3rd parties when required
- Input into ad-hoc projects when required
- Hardware/Software fault finding and resolution
- System builds/software installations and configuration
- Help ensure the company’s systems align with industry related accreditations such as ISO27001 and Cyber Essentials certification’ and any other regulations such as GDPR.
Desirable Skills / Personal Qualities
Looking for someone who has:
- A passion for IT
- An IT related degree or diploma or any other IT professional qualifications
- Excellent communication skills
- A people’s person attitude/approach
- Good problem solving skills/experience