From drug discovery and development to analytical testing, Biotage supports the work that drives progress in life science and improves human health. With expertise in separation and purification technologies and versatile, intelligent workflow solutions, we help optimize processes for more than 5,000 customers worldwide.
Our mission is clear: to empower scientists to simplify and accelerate discovery and development.
This role is hybrid (minimum 3 days a week onsite required) in Charlotte, NC.
The inside sales representative role is responsible for professionally, representing and promoting Biotage products and services to a defined customer base. The products are instrument and consumables to Analytical Testing customers within an assigned territory including strategic accounts. This role may partner with account managers, sales & marketing management, and field service to create a proactive account team that develops, expands or maximizes sales of the Biotage businesses and markets. This role will also complete extensive prospecting, lead generation, and lead follow up.
Tasks and Responsibilities:
Achieve defined monthly, quarterly and annual targets for revenue in a defined geography and specific product volumes.
Proactively contact current and new customers related to Analytical Testing to promote, sell and/or increase consumable revenue.
Fully utilizes the “SalesForce.com” account and opportunity management platform ensuring all activities (planned and executed) are captured within this system.
Maintains up-to-date account data related to account status, user/contact, and system/consumable purchasing history for all accounts and prospective accounts in assigned territory.
Support field team members with SFDC opportunity entry, reporting and maintenance.
Manage and own inside sales lead queues and lead follow up for assigned regions.
Timely follow up and qualification of leads and document results in SalesForce.
Supports customers with demo’s (virtual or live), literature and sample requests as well as product quotations. Responsible for instrumentation demo’s, quotes and other administrative support.
Develop and maintain clear understanding of the operation, use and competitive advantage of product within areas of responsibility.
Develop a strong working knowledge on Analytical Testing Products (TurboVap,Extrahera,SpeedDry,Lysera,SPE).
Engage with Biotage peers from sales and other functions to leverage skills and knowledge, understand and exploit new and existing business, follow up on opportunities identified, and inform of opportunities (strives for a "win-win" for all).
Set up product demonstrations and presentations either virtually or in person.
Provide on time and accurate sales forecasts.
May perform other duties as needed.
Skill Requirements/Education/Experience Required:
Bachelor’s degree in Chemistry, Biology, Biochemistry or related science degree preferred
1+ years of experience and/or training in a field or inside sales position is preferred but not required
1+ years of experience working in an analytical chemistry or LCMS lab is preferred but not required.