Summary:
Zayani Motors, a leading company in Bahrain with a proven track record, is seeking a Warranty Administrator - Automotive to join our dynamic team. Our company is expanding and we are looking for a skilled and dedicated individual to join us in this journey. The ideal candidate should have experience in warranty administration and possess a professional attitude.
Key Responsibilities:
Process and manage all vehicle warranty claims in a timely and efficient manner
Review and approve warranty claims based on the manufacturer's guidelines
Maintain accurate and up-to-date warranty records
Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions
Monitor warranty expenses and report on any discrepancies or trends
Collaborate with the service department to ensure proper warranty procedures are followed
Train and educate staff on warranty policies and procedures
Resolve any conflicts or issues related to warranty claims
Keep up-to-date with the latest warranty trends and regulations
Conduct regular audits to ensure compliance with warranty procedures and regulations
Prepare reports and presentations on warranty performance and improvements
Requirements:
Minimum of 5 years of experience in warranty administration in the automotive industry
Excellent knowledge of vehicle warranty policies and procedures
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Proficient in Microsoft Office and other relevant software
Detail-oriented with strong analytical and problem-solving skills
Proven ability to manage multiple tasks and meet deadlines
Strong organizational and time-management skills
Knowledge of automotive industry regulations and standards
Fluent in English, Arabic is a plus