We are currently looking for Dutch-speaking professionals to join a growing international team in Greece as Customer Account Specialists. In this role, you will communicate with customers regarding account-related matters, provide support and guidance on payment arrangements, and help maintain positive customer relationships through professional and solution-oriented communication.
This is a great opportunity for candidates who enjoy customer communication, problem-solving, and working in a multicultural environment, with the flexibility of hybrid or fully remote work.
If you are a strong communicator with a solution-oriented mindset and would like to join an international environment, we would love to hear from you!
Responsibilities
- Communicate with Dutch-speaking customers via phone and email
- Handle account and payment-related inquiries in a professional manner
- Support customers in finding suitable payment solutions and arrangements
- Maintain accurate records and update customer information in the system
- Follow internal procedures and compliance guidelines
- Deliver a positive and customer-focused experience during every interaction
Requirements
- Native or near-native level of Dutch
- Very good level of English (B2)
- Strong communication and negotiation skills
- Customer-oriented mindset with professional approach
- Previous experience in customer support, collections, finance or account management
- Ability to work independently and manage sensitive conversations professionally
Benefits
- Hybrid or fully remote work option within Greece
- Competitive salary package
- Private health insurance
- Training and ongoing support
- International and multicultural work environment
- Career growth opportunities
- Stable and long-term collaboration