As a Coat Check Attendant, your primary responsibility is to provide exceptional service to our valued members and guests by efficiently managing their checked items with professionalism, kindness, and a genuine warmth. You will be the friendly face that greets and ensures their belongings are safely stored and returned.
Your role goes beyond the essentials; it's about creating memorable WOW experiences and maintaining a well-organized coat check area.
In this role, you will not only meet the essential functions but also contribute to the overall success of our coat check service and the exceptional experience we provide to our members and guests. Your commitment to hospitality and organization is at the heart of what we do.
Rate of Pay: $18.00 per hour. This role is considered entry-level
Schedule Option One:
Sunday: off
Monday: 5:00-10:00pm
Tuesday: 5:00-10:00pm
Wednesday: off
Thursday: 5:00-10:00pm
Friday: 5:00-10:00pm
Saturday: off
Schedule Option Two:
Sunday: 6:45am-2:00pm
Monday: off
Tuesday: off
Wednesday: off
Thursday: off
Friday: off
Saturday: 6:45am-2:00pm
Job Responsibilities:
- Treat members, guests & employees with fairness, integrity, positivity, and consistency.
- Deliver a strong & consistent work ethic.
- Accept item(s) checked by members and guests by following number system implemented.
- Return of proper item(s) to members and guests, following the same number system.
- Thorough understanding of our check system upon inquiry.
- Have a general familiarity of the Club in order to answer members’ inquiries.
- Ability to keep Coat Check organized and items in numerical order.
- Ability to make movements with fingers, hands, wrists, and arms.
- Ability to grasp and reach, sometimes above shoulder level.
Requirements
- Sitting and standing for sustained periods of time.
- Frequent lifting up to 25 pounds.
- Movement with fingers, hands, wrists, legs, and arms.
- Ability to grasp and reach, sometimes above shoulder level.
- Ability to stoop, kneel and crouch.
Benefits
Time Off & Retirement
- Paid Time Off
- 401(k) with company match up to 3%
- Value Sharing (Profit sharing)
- Holiday Bonus
- Paid Parental Leave
Health & Wellness:
- Comprehensive health, vision, and dental insurance
- HSA and FSA enrollment options
- Short- & Long-Term Disability options
- Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
- Long-Term Care options: Coverage up to 50% of annual income
- Accident and Critical Illness Insurance
- EAP (Employee Assistance Program)
- Pet Insurance through MetLife
Employee Perks:
- Free workout privileges
- Employee discounts in the Pro Shop, Spa & Salon services and in the Market
- Parking and transit benefits (pre-tax deduction)
- Access to Tickets at Work discounts
- Tuition reimbursement
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.