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SWSwarovski logo

Swarovski

Mumbai

Store Manager -JIO World Drive BKC.

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.  Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.   As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day. About the job Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service  Build strong customer relationships and promote loyalty programs  Recruit, onboard, and coach talent, securing succession plans  Set and manage individual and team targets, proactively assessing performance  Oversee store operations: inventory, cash handling, loss prevention, and compliance  Ensure implementation of all Swarovski policies, procedures, and standards  About you 6 years or more of experience in a multicultural retail environment, within luxury fashion, cosmetics, or lifestyle brands. 3–4 years of leadership and coaching experience. Excellent leadership, coaching, and team development skills  Digital proficiency and strong operational know-how  A winning personality to easily establish a trustful relationship and empower others  Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset English skills  What We Offer You can expect a range of benefits, including: Recognition awards that celebrate your achievements Exclusive employee discounts on Swarovski products Paid volunteering leave to support causes you care about A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters Comprehensive product, personal and leadership skills training to help you grow Opportunities for career development Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.  About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs) Don't miss out! Sign up now and get job alerts tailored to you!
Pay
Not stated
Where
Mumbai · Jio World Drive · IND
Work
Not stated
Type
Not stated
Posted
24 Oct, 2026
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