Job Description What is the opportunity? In this role, you will be responsible for coaching, mentoring, and leading a group of NAV Production team managers. You will ensure RBC Investor & Treasury Services (IS) policies & procedures are strictly adhered to and that all department processes & controls are followed. You will foster a mindset of client-centric service, professionalism, and collaboration; and encourage and support the implementation of process enhancements, simplification, STP, and automation. In addition, you will provide oversight of the ongoing production of accurate net asset values (NAVs) for the group’s entire fund range; as well as providing oversight of all business processes, risks, audits, regulatory requirements, and key performance metrics (SLAs/KPIs). What will you do? Supervise the accuracy, timeliness and completeness of all processes. Assist managers in resolving issues and act as their mentor & leader Establish an environment of continuous improvement that assesses workflow, processes, and procedures on an ongoing basis, ensuring maximum efficiency and quality within the NAV Production Group Mitigate financial/reputational risk by ensuring appropriate structure, resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company policies Continuously identify opportunities to enhance our service and value proposition for our clients Exercise sound judgement and make business decisions on an appropriate understanding of risk in order to protect the long term interests of RBC and its clients. Challenge my own biases in managing my team, build trust by being inclusive, candid and sincere, and create a supportive space for employees to speak up, including employees outside of my reporting line. First time, right time, efficiently execute client requests and transactions Establish goals and actions to effectively manage Controllable and Uncontrollable Costs What do you need to succeed? Must-have Post-secondary education with an accounting/finance or equivalent 8-10 years financial services industry experience in an operations environment 3-5 years’ experience managing groups of operations professionals Excellent interpersonal and networking skills with a proven track record of dealing with clients, industry associations, senior management, colleagues and staff Good communication, presentation and negotiation skills with proven organizational and time management skills Good innovation and change management orientation Good business acumen and profit orientation Risk management and mitigation focus Good talent management and leadership capabilities Strong understanding of fund accounting and net asset value computation for investment funds Nice-to-have Accounting designation (CPA, CA, CMA, CGA) Other designations (CFA) Up to date knowledge of the securities markets and Investment regulations Knowledge of RBC Investor & Treasury Services systems What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate Opportunity to obtain hands-on experience throughout your role Working with an exciting, close-knit, supportive & dynamic group Opportunity to collaborate with other business segments within the bank Excellent career development and progression opportunities A comprehensive Total Rewards Program including bonuses and flexible benefits Competitive compensation Job Skills Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-23 Application Deadline: 2026-11-06 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. Pay Range The expected pay range for this position is: $90,000.00 - $140,000.00 The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals. Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

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