PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.
Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.
Repsonsibilities
Salesforce Development & Configuration
- Design, develop, implement, and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows.
- Develop backend logic supporting subscriptions, order management, and scheduling for application users.
- Build and maintain integrations and data pipelines between Salesforce and the data warehouse.
- Design and optimize Service Cloud interfaces and workflows to deliver an efficient user experience for service agents.
- Develop reports, dashboards, and automation solutions to support business reporting and analytics.
- Develop, test, and maintain Salesforce Order Management System (OMS), Service Cloud, and Field Service components as part of ERP implementation projects.
- Troubleshoot, diagnose, and resolve Salesforce defects, errors, and performance issues.
Technical Documentation & Solutioning
- Prepare technical documentation, system specifications, and process flow diagrams for developed solutions.
- Research and prototype AI-enabled features that can enhance Salesforce capabilities and business processes.
- Support the preparation of technical scope and solution requirements for Statements of Work (SOWs) with external partners.
- Assess incoming business requirements, provide effort estimates, and identify potential technical risks and dependencies.
- Collaborate with internal stakeholders and external partners to translate business requirements into scalable technical solutions.
Requirements
- 3+ years of hands-on Salesforce development experience.
- Strong proficiency in Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows.
- Experience working with Service Cloud and at least one of Salesforce OMS or Field Service.
- Familiarity with REST/SOAP APIs, system integrations, and ETL/data pipeline concepts.
- Experience with Salesforce development, testing, debugging, and deployment practices.
- Comfortable interpreting and working from written technical and business specifications.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Good documentation and communication skills, with the ability to work effectively with both technical and non-technical stakeholders.