Join Our Growing Team at Hometown Primary Care – Where Patient-Centered Care Comes First!
At Hometown Primary Care, we believe that healthcare is most effective when it’s personal, preventive, and centered around long-term patient relationships. As part of the trusted Hometown team, we’re proud to deliver compassionate, high-quality care that helps individuals and families lead healthier lives — right in the heart of their own communities.
We are looking for a Medical Assistant/Receptionist who is passionate about building connections, supporting clinical excellence, and enhancing the overall patient experience in a primary care setting.
Overview:
As a Medical Assistant with Hometown Primary Care, you’ll be a vital member of our care team — supporting physicians and providers with clinical and administrative responsibilities that ensure smooth, efficient visits and a positive experience for every patient. Your role will help foster trust, continuity, and preventive care success for patients throughout their primary care journey with us.
Duties:
- Welcomes patients and visitors into our Care Centers with compassion and provide exceptional customer service.
- Register patients by obtaining demographic, insurance, and payment information.
- Handle payments for services, including applicable co-pays.
- Answer multi-line phone system
- Daily reconciliation of monies collected
- Cleans and stocks the site with other members of the team.
- Take patient histories and accurately document vital signs
- Perform point-of-care testing: strep, mono, glucose, urinalysis, pregnancy, etc.
- Conduct phlebotomy and prepare samples for lab processing
- Administer immunizations and injections per provider orders
- Assist with routine exams and procedures (i.e., EKGs, ear/eye irrigations, pelvic exams)
- Educate patients on medication, preventive care, and follow-up instructions
- Handle patient callbacks, pharmacy coordination, and referral scheduling
- Ensure exam rooms are clean, stocked, and patient-ready
- Support front-desk duties, including check-in, insurance verification, and payment collection
- Participate in training and onboarding of new team members
Requirements
- 1–2 years of experience in a physician practice or outpatient clinical setting preferred
- Strong E-Clinical Works Experience Preferred
- Passion for primary care or Internal Medicine
- Self-starter with excellent clinical judgment and communication skills
- CPR certification (or willingness to obtain upon hire)
- Flexibility to travel within region as needed
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance