Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. Job Description - Associate Specialist Single Order Desk Management about Randstad Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse, and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. about Randstad Global Capability Center: Randstad Global Capability Center, located in Hyderabad, India, is responsible for strategic delivery for Randstad markets and businesses globally. Through our centers of excellence of talent services, human resources, financial knowledge services, IT, and marketing, the Global Capability Center is a high growth and acceleration enabler as we become the world’s most equitable and specialized talent company. Job Title: Associate Specialist manages: none reports to: Team Leader/ Manager Single Order Desk Management represented by: Associate Specialist represents: Associate Specialist Job Objective As a Specialist Single Order Desk Management, you serve as a central unit in our operational business. You play a key role in ensuring that the entire process - from client request, talent management, and hiring through to monthly billing - runs efficiently, precisely, and smoothly. Key Performance Indicator (KPI) Number of forwarded requests Number of requests recorded in GFO Number of published job postings Number of profiles created 100% accuracy in processing submitted tasks Reliable adherence to deadlines and agreed upon SLAs Responsibilities and Main Tasks Order & VMS Management Centralized receipt and qualification of customer requirements (VMS, email) Responsibility for data quality in order lists and the GFO system Strategic management of request distribution to internal branches to ensure delivery rates Recruiting: Create and publish job postings Proactively request and follow up on missing CVs and handle the rejection process professionally Recording of talents in G-FO Creation of meaningful standard and customer-specific profiles Talent management Verification of the branch profiles for accuracy and completeness Profile presentation to the client via VMS or email, including all necessary documents Administrative tasks Master data maintenance in SAP (sales documents, items, deployments, order references) Obtaining, reconciling, and verifying employee time records Reconciliation and Filling reports and lists Decision-making Authorities and Powers of Attorney Power of Attorney: none Customer-related: none Employee-related (MiK): none Internal: Within the scope of internal processes Signature: none Job Evaluation Hay grade 12 (grading system) Requirements Profile Education: Commercial/technical education or university degree Job Experience: At least 5 years of professional experience in a comparable field of work Technical Competence: google workforce, Salesforce and SAP, VMS Core Requirements: You are fluent in English (C1/C2 level). You have an eye for detail and maintain high quality standards, especially when handling sensitive data and legal contracts You are a self-starter who takes ownership of tasks and follows up reliably on deadlines You are comfortable working with google, Salesforce, and ideally have experience with SAP and VMS platforms Availability during CET 08:30AM-05:30PM (12PM-5PM IST) office hours and flexibility during daylight saving changes Aligned with central European Time for seamless daily collaboration This job description reflects the current situation. Changes to the scope of duties due to operational and/or organizational requirements are expressly reserved. Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you. In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad. To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests. Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.

Associate Specialist, Administrative support.

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