Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. Responsible for the accurate and timely analysis and processing of billing and accounting functions along with billing adjustments. Expectations will include the ability to make decisions, identify, communicate and problem solve any issues or exceptions, demonstrate strong relationships with internal and external customers and identify and execute process improvements. The special handling specialist perform the following tasks: enter invoices in portals per the customer requirements submit invoices using email for customers and creation of some manual invoices and analysis of invoicing trends, issues or gaps must work with branch, customer or PO Tracking team for any exceptions that are rejected in the tool or missing PO’s which cannot be submitted at all complete weekly billing process and related financial reporting maintains constant communication with the assigned account service representative in collections and with the field account manager when needed respond to general inquiries that come to the shared billing mailbox identify processing inefficiencies or gaps. Determine and document a solution research and resolve billing operational issues presented by the customer and field personnel expected to present these invoices to the customer within a timely manner (current SLA is within 3 business days of invoice generation) conduct research for third party vendors invoices and request payment release Follow up with internal and external customers providing specific timelines of when information is needed in order to resolve issues and prevent invoices timely Prepare ad hoc or standardize reporting re: invoice status (presented, unpresented) as needed We are looking for the offshore team to assist with all of the tasks listed above for their assigned customers. Principal Responsibilities: Percentage of Time Complete billing related functions or transactions for assigned customers requiring specialized billing/invoicing. 75% Work closely with clients and collections to obtain and maintain the most current and accurate Purchase order information, SOW’s or other supporting information needed to present invoices (most frequent cause of delayed billing) 20% Look for areas of potential process improvements to streamline the process or reduce errors in billing 5% 100% Shift: Shift Timings: Education & Qualifications (Required and Preferred): Bachelor’s degree in finance and accounting, Minimum of 4 years of experience in billings domain Web Billing or Accounting knowledge and PeopleSoft experience a plus Knowledge of Randstad operations and systems is an asset Experience with 3rd party voucher match and research is a plus Has good understanding of purchase orders Advanced excel skills Key Competencies Customer service oriented and self-motivated Strong written and verbal communication skills Excellent analytical skills and organization skills Proficiency with Microsoft Office (advanced Excel skills) and Google Suite products Ability to recognize gaps in current processes and recommend solutions Desire to achieve excellence and success Decision Making Authority: What is the nature of the direct supervision that is provided to the incumbent of this position? Managed by the Billing Manager Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you. In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad. To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests. Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.

Specialist, Accounts Payable and Receivable.

more at Randstad.

Principal Specialist, People Analytics

Senior Specialist, IT Cloud, Application and End User services

Consultor Comercial 360 randstad professional PTS

similar roles.

Director, Field Service Network Governance

Diffusion Equipment Technician - Nights

Εξωτερικός Πωλητής B2B - Αθήνα

Turkish Order Support Specialist - Lisbon