Department: SCMG Scotland Urgent Care - Immediate Care Status: Full time Shift: 1st (United States of America) Schedule Details/Additional Information: Days vary to accommodate a 7 day clinic; not limited to but mostly Friday, Saturday, and Sunday working hours Job Description: A. Check in Core Skills 1. Accurately completes EPIC registration for each patient to include: Verifies and updates complete patient demographics. Screens for insurance eligibility and scans correct insurance cards. If Self-Pay, offers SPN Sliding Fee application and makes sure acknowledgement is signed. (Applicable to Primary Care Only) Ensures E-sign Consent for treatment and insurance authorization is completed if due. Follow Standard work for Patient Appointment arrival. 2. Performs Patient reminder calls. Daily reviews requests to cancel or reschedule appointments. Handles live calls as assigned for appointment reminders with a goal of decreasing unused appointment slots daily. 3. Assists with Phones Greets patient/ answer phones in a kind, courteous tone. Assists patient with scheduling, rescheduling appointments. Creates inbox messages as needed to assist patients including refill requests for medication. Demonstrates competence in identifying RED words. 4. Appointment Scheduling for Walk Ins. 5. Generates no show letters through EPIC. B. Other Core Duties Collects copays and coinsurance as applicable at Check out or Check in. Completes standard work for daily deposit and reconciliation. Education High school diploma or equivalency (GED) Associate degree in healthcare administration or equivalent college coursework preferred. Experience Previous Medical Office experience preferred. Knowledge, Skills, Abilities Strong organizational skills and ability to prioritize tasks Strong interpersonal skills and ability to work with a wide variety of individuals. Ability to identify and solve problems independently. Excellent in verbal and communication skills. Excellent Customer Service skills. Careers At Scotland Health Care System, we’re proud to employ a team of dedicated professionals who embody the Scotland Way. Founded in 1946, Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina. Our mission is simple yet powerful: to deliver safe, high-quality, compassionate, and sustainable health care to everyone in need. We offer a full spectrum of services—including inpatient, outpatient, and emergency care—along with specialized programs in cancer treatment, cardiac care, surgical services, and women’s health. Our culture is built on caring—for our patients and for our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities. That’s why we offer: Competitive compensation Family-friendly benefits including Paid Parental Leave and On-Site Childcare Flexible scheduling Exclusive savings programs Career growth and advancement opportunities If you’re looking for more than just a job—if you want a meaningful career where you can make a difference—Scotland Health Care System is the place for you. Join our team today! Scotland Health Care System in Laurinburg, North Carolina is proud to be the community's health care system. We are a community owned and controlled not-for-profit organization that includes Scotland Memorial Hospital, Scotland Physicians Network with sixteen medical practices, Scotland Regional Hospice (formerly Hospice of Scotland County), Scotland Family Counseling Center, and Scotland Memorial Foundation. Here at Scotland Health Care System, we understand that healthcare is evolving. Advances in medicine and strides in technology are providing local communities access to better healthcare. It is our desire to provide you the best care possible. Our staff will be here to help you and your loved ones when the need arises. Our Beliefs About Our Future: To successfully accomplish our Mission and Vision our transformation must include creative and innovative changes in what we do and how we do it. We must change from a hospital and provider-centric model to a patient-centered, ambulatory model. There will be a continued focus on moving the industry to an increasingly ambulatory based delivery model focused on the health of the individual patient and the overall health of the population we serve. New payment models will incent us to better coordinate our patient’s care along the continuum of services. This includes both how our patients are treated and how their treatment information flows. New partners, arrangements, and competitors will emerge for us as a result of the new treatment and payment models. We will be strategically advantaged by coordinating access to a comprehensive continuum of care. Patients and their families will behave more like Consumers, expecting more Value, Convenience, and Access, in addition to caring and compassionate Service. Limited opportunities to pursue Smart Growth will necessitate us focusing our strategic efforts and resource allocation decisions.

Patient Service Specialist 1.

more at Aah.

Occupational Therapist

Hospice and Palliative Care Medical Director

Cook I/Relief

similar roles.

Medewerker customerservice

Sachbearbeiter – Forderungsmanagement (m/w/d)

Compliance Manager (m/w/d)

Initiative application (Full time)

Werkstudierende (m/w/d) Architektur im Bereich Stadionbau

Werkstudent:in im Bau-Projektmanagement (m/w/d)