Our partner in healthcare, Family Practice in Douglasville, is looking for a phenomenal medical assistant with several years experience. This position will be based in our Douglasville, GA office. .
As a Medical assistant, you will assist the physician, nurse practitioner, and other medical staff by performing administrative and clinical duties and providing great customer service to all our patients.
Clinical Duties:
- Verify patients’ medical histories
- Maintain a patient load of 30-35 patients a day
- Explain treatment procedures to patients
- Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
- Prepare treatment rooms for patient examinations; Assist physician and nurse practitioner in exam rooms
- Collect and prepare laboratory specimens
- Perform basic laboratory tests
- Disinfect, clean treatment rooms following patient examinations; maintain safe, secure, and healthy work environment by establishing and following standards and procedures; comply with legal regulations
- Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; properly dispose of contaminated supplies
- Draw blood, remove sutures, change dressings
- Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
- Electronically record patient medical history, vital statistics, and test results in patient medical files
- Process referrals and fill out health forms for patients
- Prepare patient charts that are scheduled for appointments
- Secure patient information and maintain patient confidence by completing and safeguarding medical records; complete diagnostic coding and procedure coding; keep patient information confidential
- Ensure patients are signed up for Chronic Care Management (CCM) as well as any other program the practice is offering
Administrative Duties:
- Greet and welcome patients
- Use computer applications
- Answer phone calls, emails, patients’ queries, and ensure quality customer service
- Assist patients with electronically signing in, uploading insurance data, identification cards, and verifying, updating patients' health data & information
- Assist in processing faxes on the fax server in Athena Health and handling voicemails
- Schedule appointments
- Arrange for hospital admissions and laboratory services
- Scan and fax documents
- Perform other duties as assigned or requested
Requirements
- Minimum of 3 years of experience in front desk duties
- Minimum of 3years of experience in back office
- Minimum of 3 years of phlebotomy experience
- Strong knowledge of medical office procedures and patient services
- Ability to multitask, prioritize, and work independently
- Highly motivated with excellent organizational skills
- Strong communication and interpersonal skills
- Reliable transportation to travel to office location
- Mandatory flexible work schedule
- Strong customer service skills
- Experience with eClinical EMR system
- Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
- Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and reporting repairs to Office Manager.
- Update job knowledge by participating in educational opportunities and reading professional publications.
- Serve and protect the practice by adhering to professional standards, facility policies and procedures, and federal, state, and local requirements.
- Enhance the practice's reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Schedule & Location:
- Primary location: Douglasville, GA
- Full-time position
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Full time (36-40 hour week)
- $18+/hour Based on Experience