Shape & Create - And make it happen! The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate As a Service Agent, full-time or part-time, you are our first point of contact for customers. You receive their inquiries and take care of a wide range of requests. You remain friendly and composed at all times, even when dealing with less friendly customers. Your Responsibilies: You are the go-to person when our customers have questions - whether by phone, email, or chat. You assist them with everything related to online shopping. You provide information about our products, delivery times, payment options, returns, and anything else our customers need to know. Sometimes things don´t go as planned. You support our customers patiently and in a solution-oriented way, for example with orders, deliveries, or complaints. You assist with processing orders, updating customer data, or helping customers with login issues. Your Profile: You already have experience in customer service, ideally in online retail or e-commerce. You are very friendly, a good listener, and can express yourself clearly and understandably, both verbally and in writing. You can put yourself in other people´s shoes and remain calm and helpful even in challeing situations. You enjoy finding practical solutions and don´t give up easily. Knowledge of SAP and Salesforce is an advantage. Fluent German is your foundation – and you easily switch into at least one other European language, such as French, Italian, Polish or Dutch. Solid English on top? Even better! Your Contact Person: Jennifer Bartzen HR Business Partner Sales Dining & Lifestyle Think outside the box with us! #shapeandcreate Welcome to the global job portal of the Villeroy & Boch Group! The Villeroy & Boch Group is one of the global leaders in premium dining & lifestyle, as well as bathroom and wellness products. Founded in 1748 and headquartered in Mettlach, Germany, the company stands for innovation, design and quality. With its two main brands Villeroy & Boch and Ideal Standard, the Group has about 12.000 employees and is present in around 140 countries worldwide.

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26 Oct, 2026

Villeroyboch

Angajat Producție (m/f/d) - Bath & Wellness și Dining & Lifestyle

Lugoj

Salary not listed

more at Villeroyboch.

Angajat Producție (m/f/d) - Bath & Wellness și Dining & Lifestyle

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more at Villeroyboch.

Angajat Producție (m/f/d) - Bath & Wellness și Dining & Lifestyle

Head of R&D Showering

Mitarbeiter (m/w/d) Abwasser-/ Wasseraufbereitung

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