Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Community Services Hub Coordinator Karratha, WA Full‑time permanent SCHADS Level 5 plus 9% regional allowance uplift Why this role matters The Community Services Hub Coordinator plays a deeply meaningful role in supporting individuals and families across Karratha. Every day you will welcome people with dignity, listen with compassion and help them find pathways that strengthen their wellbeing. This is a role where your leadership directly shapes the experience of community members who walk through the door. You will guide a small team of employees and volunteers across both Doorways and Moneycare, creating a safe, calm and supportive environment for people seeking help. Your work brings TSA’s values of integrity, respect, diversity, compassion and collaboration to life in a community that truly benefits from strong local support. About the role As the Community Services Hub Coordinator, you will oversee the delivery of Doorways and Moneycare services across the Karratha site. You will lead and support a dedicated team of employees and volunteers, ensuring services are delivered with warmth, professionalism and in line with the Doorways Model of Care and Moneycare practice standards. You will build strong relationships with Corps Officers, TSA services and local community partners to understand local needs and strengthen collaboration. You will ensure business processes, reporting, WHS requirements and administrative systems are completed accurately and on time. You may also deliver some case work to support community members to identify goals and access appropriate pathways. This permanent full‑time position sits within the Community Engagement team and reports to the Regional Manager. Pay is in accordance with a SCHADS Level 5 plus a 9% regional allowance uplift. How you will make an impact Coordinate the delivery of emergency relief, material aid and financial wellbeing services that provide immediate and practical support to people in need Lead and support a team of Doorways and Moneycare employees and volunteers to deliver safe, compassionate and person‑centred services Ensure the site is welcoming, calm and adequately staffed at all times Build strong relationships with local Corps, TSA services and community stakeholders to strengthen collaboration and identify opportunities for community support Coach and guide case workers on complex cases and support best practice service delivery Maintain accurate client records and data in accordance with TSA standards using SAMIS Contribute to resolving client concerns and reduce high‑conflict situations through effective de‑escalation and communication skills Support continuous improvement and best practice in partnership with the Regional Manager What you will bring Minimum Diploma or preferred Degree in Social Work, Psychology or a Community or Human Services discipline, along with extensive community sector experience Experience managing teams within community services and a genuine passion for supporting people Strong skills in conflict resolution and supporting individuals experiencing trauma or complex needs Excellent communication, relationship building and collaboration skills Confidence in managing administrative processes and ensuring compliance with practice standards A calm, steady and compassionate approach that helps people feel safe and supported WA Working with Children Check or willingness to obtain WA Driver’s Licence What we offer $58.24 – $60.88 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging Remote Area Housing Benefit for employees living and working in Karratha (up to $31,800 tax free) and Entertainment Benefit ($2,650 tax free) Flexible working arrangements SCHADS Level 5 – Above Award conditions (9% remote allowance applied to base rate) Employee Assistance Program – confidential counselling service Financial, retail and lifestyle discounts Discounted health and fitness programs through Fitness Passport Up to 8 weeks of leave per year through our purchase leave scheme Generous parental leave (12 weeks) Up to 5 days paid leave per year to support a TSA program or activity A supportive, inclusive culture with passionate and dedicated team members The opportunity to make a meaningful difference in a regional community How to apply Please submit your resume and a cover letter outlining your experience and interest in the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Community Services Hub Coordinator.

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