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SASalvationarmy logo

Salvationarmy

Territorial Support Office Blackburn, Australia

Manager Accreditation and Standards.

FULL TIME
Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the Role We are seeking a Full-Time Manager Accreditation and standards; Location - THQ Blackburn, Victoria, tasked with providing a truly exceptional, customer focused service to drive excellence and performance. Purpose of the Role To provide enterprise leadership and oversight of TSA's accreditation, standards, system and processes. The role is responsible for monitoring changes to external accreditation and regulatory standards, assessing impacts on TSAs policies, procedures and Great Care system pillars. Through stewardship of TSA’s accreditation, standards and related quality assurance activities, the role strengthens Great Care and supports accreditation readiness, continuous improvement, regulatory compliance and upholds TSA's reputation for safe, seamless, person-centred and effective service care. Key Roles and Responsibilities: Accreditation & Standards Compliance – Lead organisational compliance with accreditation, certification, registration and external standards requirements across relevant services and programs. Governance, Assurance & Reporting – Oversee accreditation performance, risk, data analysis and governance reporting to support informed decision-making and organisational assurance. Standards Integration & Implementation – Embed regulatory, accreditation and external standards requirements into organisational frameworks, policies, systems and operational practice. Accreditation Readiness & Performance – Maintain readiness for accreditation, certification and external reviews through planning, monitoring and oversight of corrective actions. Quality & Continuous Improvement – Leverage accreditation outcomes, audit findings and quality insights to strengthen organisational performance and service quality. Capability & Strategic Leadership – Build organisational capability through advice, education and stakeholder engagement, while monitoring emerging standards and regulatory developments. Education Qualifications: Extensive experience in policy, standards and accreditation within a large, complex organisation. Proven experience leading accreditation activities, governance, assurance and performance reporting. Strong leadership, influencing and relationship management skills with senior stakeholders, regulators, government agencies and partners. Highly developed organisational and project management capability. Ability to interpret complex standards and translate them into practical guidance. Strong analytical skills to identify risks, trends and improvement opportunities. Demonstrated commitment to quality, safety and continuous improvement, with confidence engaging auditors, regulators and senior leaders. Why Work for us: In return we offer our employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) for eligible employees Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme  Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service; Opportunity for career development. An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution  The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.
Pay
Not stated
Where
Territorial Support Office Blackburn, Australia
Work
Not stated
Type
Full time
Posted
21 Oct, 2026
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