Job Summary:
The Sales Supervisor is responsible for leading and directing the Sales Representative Team, checks and applies the Sales Department plans and determines the sales target per area/ per client.
Job Duties and Responsibilities:
- Follows up with the Sales Representatives on (achieving their monthly target, daily route track as planned).
- Checks all the representatives' credit and matches it with the original statement.
- Checks the stock limit of the cash vans on a daily basis & monitor carry over so not to exceed 15%..
- Checks the credit limit with the Sales Representative of the customer’s credit balance and to confirm that it's all under our approved limits on a daily basis.
- Manages and controls the actual limits that are granted to all customers based on their monthly withdrawals.
- Field visits once a week at least for each of the representative’s customers.
- Provides reports for the achieved sales and reflects them on the monthly target with the overall evaluation for the team performance on a weekly basis.
- Physical stock taking for all the representatives vans on a weekly basis.
- Responsible for (achieving targets, overall performance of the Sales Reps., the representative credit and adherence to all BCI policies procedures and regulations).
- Always plans to open new sales points and to inform the Sales Manager in coordination with the Area Sales Manager to agree and add any new customer.
- Checks and approve the incentives balance of the clients.
- Evaluate all the Sales Representatives based on their (appearance, attitude, customers feedback, adherence to our policy, problems that faced the representatives and how he dealt with it, etc.) on a weekly basis.
- Follows up on all matters related to the customers and to be able to highly satisfy the customers without breaking any rules.
- Develop continuous relation & develop all designated areas to ensure in store excellence is applied
- Performs other duties as and when requested by the direct supervisor.
Job Specifications:
- Diploma or Bachelor’s Degree or Associate’s Degree in Marketing or Business Administration.
- Expert in all provinces within the country.
- 4-6 years' experience in sales preferably in equivalent field.
- Required Languages
- Good command of Arabic language.
- Good command of Kurdish language.
- Good English reading and writing.
Key Competencies (Skills, Abilities and Knowledge)
· Accounts Management & Customers relation.
· Route to market.
· Demand planning & forecast accuracy.
· Territory management & development.
· Leadership management skills.
· Product knowledge.
· Competition awareness.
· Develop & coach sales talents.
· Compensation Management.
· Sales Supports systems.