Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! - Bachelor's degree in HR, Psychology, Education, Business, or related field - 1–3 years of experience in leadership training or talent development Requirements/Skills - Basic understanding of leadership frameworks (Situational Leadership, Transformational Leadership, etc.) - Strong facilitation and communication skills - Familiarity with Learning Management Systems (LMS) - Attention to detail and ability to follow training guides - Willingness to learn and adapt Essential Duties & Responsibilities - Deliver foundational leadership programs (e.g., new supervisor training) - Coordinate logistics for leadership sessions and track attendance/completion - Support development of learning materials - Administer post-training assessments and feedback forms - Partner with HR to identify training needs for first- line leaders Job Description The Leadership Development Specialist supports the design, delivery, and evaluation of leadership training programs. They facilitate entry-level sessions, assist in program development, and ensure that training content meets learner and business needs. If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. Companies rely on Everise, a leading customer experience firm, to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness! Learn more at www.weareeverise.com.

Leadership Development Specialist.

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