Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! Position Purpose: The Analyst translates complex operational and financial data into strategic insights, acting as a direct partner to senior leadership to drive global business decisions. Principle Accountabilities (Key Result Areas) Data & Analytics: Spot trends across workforce, operations, and business performance. Turn complex data into actionable clarity for leadership. Reporting & Dashboards: Build, maintain, and optimize performance dashboards and reports that actively drive business decisions. Executive Presentation: Create clear, narrative-driven PowerPoint presentations and storyboards for C-suite and executive reviews. Cross-Functional Partnership: Partner directly with HR, Finance, Operations, and executive leadership to flag risks and uncover opportunities. Process Optimization: Use cutting-edge AI tools to accelerate workflows and support projects that shape how the company scales globally. Attributes & Attitude Organized, disciplined, and attentive to detail Strong communication and interpersonal skills Flexible, eager to learn, and willing to take on new challenges Able to multitask and manage time efficiently in a fast-paced environment Knowledge 2-4 years in analytics, corporate finance, consulting, investment banking, or business operations Advanced mastery of Microsoft Excel (modeling/analysis) and Microsoft PowerPoint (executive-level storyboarding). Exceptional communication skills with the ability to confidently present data stories directly to C-suite executives. If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. Companies rely on Everise, a leading customer experience firm, to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness! Learn more at www.weareeverise.com.

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