At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $66 billion in assets. Join the FIRST Insurance Funding of Canada (FIRST Canada) team. We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture. We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally. We have a comprehensive benefit package including: Health Benefits: including medical, dental, vision, life, and health spending account Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses Education Benefits: education reimbursement and on-demand learning courses We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. We support work / life balance and promote growth-from-within opportunities. Why join this team? We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility Position Summary: The Finance Operations Manager is responsible for overseeing key finance operational processes, leading a high-performing team, and driving continuous improvement initiatives. This role ensures service level commitments are achieved, financial processes operate efficiently, and stakeholders receive exceptional support. The position works closely with business leaders to improve processes, enhance reporting, and support organizational objectives through effective financial management. Essential Duties and Responsibilities: Manage daily team workflow and resource allocation to ensure all SLA’s are met or exceeded Lead, motivate, coach, and develop team members to achieve individual and departmental goals Provide ongoing training, mentoring, and performance feedback to support employee growth and engagement. Oversee cash management and banking operations including daily cash monitoring, bank account management, funding requirements, wire transfers, cash forecasting, and the resolution of banking-related exceptions and reconciliations. Oversee the Broker commission Process Investigate and resolve accounting discrepancies, reconciliations, and variances related to loan portfolios and finance operations. Maintain a strong understanding of the accounting treatment of loan transactions and their impact on the general ledger Identify inefficiencies within financial processes and recommend automation, system enhancements, or workflow improvements. Participate in Finance projects and initiatives to improve overall effectiveness and efficiency Support system implementations, process improvements and operational change initiatives as required. Ensure adequate controls, audit requirements, and compliance considerations are incorporated into finance process and system changes. Develop and update process documentation, workflows and other tools to support execution Participate and contribute to the budget/forecast Analyze trends and key performance indicators to inform decision making and make recommendations. Develop and maintain strong working relationship across all business units. Other duties as required Knowledge / Skills / Abilities Required: Excellent written and verbal communication skills Strong organizational and prioritization skills Effective problem solving and analytical skills Excellent judgment and be able to make independent decisions A proactive, energetic and enthusiastic approach to your work, and a desire to go the extra mile Demonstrated leadership abilities Sound business and technical knowledge The ability to build strong relationships with team members, internal and external customers Strong organizational, and abstract reasoning skills Strong understanding of general ledger accounting, journal entries, account reconciliations, and financial statement impacts A flexible attitude towards change and the ability to adapt to new situations Knowledge of Insite, Outlook, Excel and MS Word Be comfortable with new technology and software Training / Education / Experience Qualifications: 3 to 5 years of proven leadership experience and developing teams 3 to 5 years of Accounts Payable, Financial Controls and Banking A college diploma/degree (Finance/Accounting) and/or 7-10 years of progressive experience in finance or accounting operations. Experience working with loan management systems, subledgers, and financial reporting systems. Compensation: The estimated salary for this role is $71,000 - $92,000, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills and experience AI Disclosure: No AI technology is used in the recruitment process Vacancy Status: This position is an existing vacancy that is actively being filled Immigration Assistance/Sponsorship FIRST Canada does not provide immigration assistance or sponsorship for this position, now or in the future. #LI-Hybrid At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization.

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