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KAKauai logo

Kauai

Police Department Headquarters, United States of America

Emergency Services Dispatcher I *** HIGHER MONTHLY PAY AVAILABLE, SEE DESCRIPTION ***.

REMOTE
Job Posting End Date: Continuous 🛑 ARE YOU A CURRENT COUNTY OF KAUA'I EMPLOYEE? IF YES, DO NOT APPLY HERE! IF YOU APPLY ON THIS WEBSITE YOUR APPLICATION WILL NOT BE ACCEPTED. This posting is for External Candidates only. Current County of Kaua'i employees, must apply on the Internal Career Site by clicking on this link Job Title: Emergency Services Dispatcher I *** HIGHER MONTHLY PAY AVAILABLE, SEE DESCRIPTION *** Salary Range: N/A Position Salary: 4,563.00 USD Monthly Location: Police Department Headquarters Civil Service or Non Civil Service: Civil Service Job Summary: Under immediate supervision, learns to dispatch Police, Fire and emergency medical personnel and equipment; actively participates in dispatch training courses; performs related learning and testing activities, and participates in field training exercises to fully develop dispatching skills with the assistance of higher-level dispatchers to perform a variety of emergency communication duties; and performs other related duties as required. Examples of Duties: (The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position). Attends radio dispatcher entry level training and receives instruction in various phases of emergency communication in a wide variety of subject matters; Participates in a Radio Dispatcher Training Program under the direct supervision of a designated certified dispatch trainer and performs a variety of emergency communication duties; Performs a variety of emergency communication duties with the assistance of experienced radio dispatch personnel; Receives telephonic communication from the public seeking police, fire, medical and other requests for emergency assistance; Elicits relevant/accurate information and facts necessary to ensure required emergency personnel are assigned to the request for services; Assigns via telephonic and/or radio transmission call for service for police, fire, medical and other County, State, or Federal agencies as required; Provides information to the public regarding police matters and direct inquiries to the proper police personnel; Classifies and codes criminal and non-criminal cases; Receives case data from reporting personnel and enters same into various computerized teleprocessing terminals; Makes vehicle and missing persons inquiries into the computer system; Maintains and updates logs of abandoned and towed vehicles, missing and wanted persons, and other miscellaneous bulletins and reports; Performs a variety of difficult clerical duties in the communications center; and Performs other related duties as required. Minimum Qualifications: Training & Experience: A combination of education and experience substantially equivalent to graduation from high school, and one (1) year of work experience which included one (1) or a combination of the following: public contact, customer service, clerical duties, radio telephone or telephone switchboard operation, or dispatching. Qualifying Clerical Experience: Work experience which involved the performance of a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment including computers, Microsoft Office, and other technologies. This position includes additional compensation to promote retention: $54,756 Base Compensation +$9,000 Retention Differential This differential is based on current labor market conditions and is negotiated annually and may be reduced if an employee works less than a full month. $63,756 Total Compensation $5,313.00 Monthly $63,756.00 Annually For additional details about the job and information on minimum qualification substitutions, if any, click here. Work Shift/ Schedule: 7 days/week operation; shift work (United States of America) Equal Opportunity Employer It is the policy of the County of Kauaʻi that there shall be no discrimination in employment pursuant to Title VII of the Civil Rights Act of 1964 as amended, the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 as amended, and the Hawaii Revised Statutes Chapters 368 and 378. Except for bona fide occupational or other legal requirements, no individual employed by the County, or applying for employment with the County, shall be subjected to discrimination on the basis of race, sex, sexual orientation, age, religion, color, ancestry, national origin, disability, marital status, pregnancy or reproductive health decisions, arrest and court record, assignment of child support, national guard participation, Veteran status, credit history, domestic/sexual violence victim status, or any other basis covered by state or federal laws governing non-discrimination Join our Team of over 1,300 employees on the island of Kaua’i and start building a better tomorrow for you, your family and the Kaua’i community! I’ve submitted my application, what happens next? For civil service positions, applicants will be evaluated based on the content of their applications and depending on the position, may require additional assessments such as a written examination, performance examination or evidence of a valid driver’s license before being placed on an eligible list for that class of work. Depending on your ranking on the eligible list, you may be invited to participate in the remainder of the selection process. For non-civil service positions, applicants do not need to meet minimum qualification requirements. Oral Interviews are conducted with a panel of interviewers and if you are selected for an interview you will be contacted by the hiring department. Employment references will be conducted for the final applicant. After offer, depending on the position, other requirements such as criminal background check, physical examination, and drug testing may be required. What is an eligible list? Applicants for civil service positions who meets the minimum qualification requirements are placed on an eligible list which will be used by departments to fill a vacant position for that class of work. An applicant will remain on an eligible list for 6 months. What is the difference between a civil service and non-civil service position? A civil service position must be filled through the merit system whereby applicants must be qualified to fill a position. Becoming a civil service employee provides an individual with various rights not afforded to non-civil service employees. For more information about civil service recruitment, visit our website: Employment Opportunities - Kauai County, HI Hiring for a non-civil service position is usually processed by the hiring department. There are no minimum qualification requirements and your employment is considered “at will” which means that you may be discharged by the hiring department at any time. Do you allow substitutions for minimum qualification requirements (education for experience or experience for education)? Yes we do! For more information about allowed substitutions for a specific position, visit Class Specifications and search the specific job description that you are interested in. What benefits does the County of Kaua’i offer? The County of Kaua’i offers generous leave time that employees start earning as soon as you are hired! 21 days of vacation leave 21 days of sick leave 13 paid holidays (14 in an election year) FREE medical for your entire family! Vested retirement benefits after 10 years of service! And much more! For more information about benefits, visit our website: Benefits of Becoming a County of Kaua‘i Employee Didn’t see a job that fits your career goals? Don't worry, we are always updating our career site! Sign up for alerts to know when new jobs are posted! Start by creating a Candidate profile by going to “Sign In” located in the top right corner of your screen and you'll be able to set up job interest alerts! This means you would know when we post a position that matches your desired role!
Pay
Not stated
Where
Police Department Headquarters, United States of America
Work
Remote
Type
Not stated
Posted
1 Jul, 2026
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