The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.
- Interpret data, analyze results and process transactions in various systems in support of the following areas:
- Submission Clearance
- Policy & Endorsement rating and Issuance
- Compliance
- Auto
- Other operations, as needed
- Prepare and issue documents and reports accurately, as per specifications
- Interact with team and customers as required to complete deliverables
- Communicate issues or queries on a timely basis to ensure quick resolution
- Assist with troubleshooting and improving processes, as needed
- Strong verbal/written communication with fluency in the English language
- Strong analytical and problem-solving ability
- Detail and quality minded
- Collaborative and team-oriented with ability to execute within an international team
- Proficient in Excel and Word
- Excellent communication and interpersonal skills
- Flexible with changing requirements and ability to learn new processes quickly
- Strong interpersonal skills and the ability to establish and maintain excellent working relationships
Nice to have :
- Data processing and analysis experience
- Previous experience in insurance industry desirable
- Candiates with tech skills are preferred
- Strong verbal/written communication with fluency in the English language
- Strong analytical and problem-solving ability
- Detail and quality minded
- Collaborative and team-oriented with ability to execute within an international team
- Superior knowledge of Excel and Word
- Excellent communication and interpersonal skills
- Flexible with changing requirements and ability to learn new processes quickly
- Bachelor's Degree